Extremely hard work getting any replies to my emails and I’m still awaiting news about a refund
Red Candy
Red Candy
1 year ago
We are deeply sorry for the extremely difficult experience you've had getting replies to your emails and the continued delay in your refund. This is unacceptable, and we understand your frustration. To prioritize your case and resolve this immediately, please reply to this message with your order number and the dates of your previous emails. We will investigate the communication breakdown and ensure your refund is processed as quickly as possible. We are committed to correcting this situation.
Was kept informed of order progress. Unfortunately the item was not in stock and I had to wait a few weeks. Was informed when it had been dispatched. Arrived in good condition so no complaints
Atsiliepimai apie gaminius
Pirkimo data: 30/07/2024
0
Bendrinti
JN
Jesus Hernández
Patvirtinta „Feefo“
1 year ago
Ką Jesus Hernández sakė apie Red Candy:
Longer waiting time than the one at their website, and no communication about it.
The item was on a pre-order, after a few weeks I spotted it was in stock on their website so contacted customer services. They were very helpful and my click arrived a few days later
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
