„ProDog Raw“ apžvalgos

Hi Mark, Thank you so much for your lovely review. It’s great to hear that your dog is enjoying all of the Offal Free range and that she’s licking her bowl clean. We’re also really pleased to hear that the different recipes, easy portioning and freezer storage are working well for you, and especially that you’ve noticed such a positive difference in her stool quality. We appreciate that feeding a raw diet can feel like an investment, but it’s wonderful to hear that you’ve seen such a positive change following the gastro issues your dog was experiencing and vet bills are now down. Thank you for choosing ProDog Raw and for taking the time to share your experience. Best wishes Team ProDog

Thank you so much for your lovely review and for your kind words about the quality of our food. We’re delighted to hear that, apart from a few recipes, your dog enjoys his ProDog meals and can’t wait to lick his bowl clean. We completely understand that every dog has their own individual tastes, and that’s one of the great benefits of being able to select your own recipes. We hope you find the perfect combination of favourites for your next orders! Thank you again for choosing ProDog Raw and for your support. Best wishes Team ProDog

Thank you so much for your super review. We’re absolutely delighted to hear that your 9-year-old Fox Red loves her ProDog meals and that she enjoys every flavour. It’s fantastic to know she can’t get enough and that the Complete Trays have been such a hit. We’re really sorry, though, to hear about the delivery experience and the condition of the box when it arrived. We appreciate you bringing this to our attention. While the delivery itself is handled by our courier partner, we certainly understand how frustrating it is when the service doesn’t meet expectations. If you ever have any concerns about the condition of your food on arrival, please contact our Customer Support team at support@prodograw.com and we’ll be happy to advise and help. Thank you again for your continued support and for sharing such lovely feedback about the food. Best wishes Team ProDog

Hi Barry, Thank you so much for your lovely review. We’re delighted to hear that your usually picky girl is enjoying her ProDog Raw meals and happily eating everything in her bowl. It’s always wonderful to hear when a dog that can be selective at mealtimes gets excited about their food. Thank you for choosing ProDog Raw and for taking the time to share your experience. Best wishes Team ProDog

Hello Carole, Thank you for your review on Reset. Our nutritionist spoken with you and advise this supplement to help with your dogs itching along with other advise. She did ask you to see how it goes for a week and get back in touch for more help. Itchy issues can take while to fathom out the reason behind them, so along side Reset there will be other actions you may need to take to address the underlying cause as discussed on the phone at the end of July. I hope this helps and we look forward to supporting you further. Best wishes Team ProDog

Hi Emma, Thank you for your feedback, and we’re so pleased to hear that your dog is happy and doing well on ProDog Raw. We’re genuinely sorry to hear about what happened with your delivery. Having your gate left open and your dog escaping must have been incredibly frightening, and while we’re very relieved to hear he was found safe, we completely understand why you’re unhappy. Leaving gates open is something we take very seriously, particularly when delivering pet food and knowing there may be dogs at the property. We’ll make sure your feedback is raised with DHL. Please also highlight this to DHL, this will also help to ensure your delivery arrives safely next time. We appreciate you bringing this to our attention. While the delivery is handled by DHL, we absolutely want to work with them to ensure parcels are delivered responsibly and that customers and their pets are kept safe. Thank you again for your continued support and for letting us know about your experience. Best wishes Team ProDog