Good Morning
Thanks for your review.
This particular product does have a money back guarantee on it because it is such a popular product, however can I make a couple of suggestions? Please remove all food stuffs including any traps. That will allow the unit to work more effectively. If you still find you are having problems we would be happy to send you a new unit.
Kind Regards
Judith
Customer Service Manager
Good Afternoon
Thanks for your review.
Further to our email conversation, unfortunately as the product has been disposed of we are not able to help on this occasion.
However, I have passed your comments onto our Buyer of this particular product so he can check the batch in the warehouse.
Kind Regards
Judith
Customer Service Manager
judith@primrose.co.uk
Good Afternoon
Thanks for your comments.
Further to your conversation with Tracey this has now been resolved.
Kind Regards
Judith
Customer Service Manager
Atsiliepimai apie gaminius
Pirkimo data: 05/08/2012
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Patikimas klientas
Patvirtinta „Feefo“
13 years ago
Prompt and efficent Please use this space to let us know what you think
Product delivery kept being delayed, and delayed, and delayed. I cannot understand why a reliable date cannot be obtained from their supplier. Situation is made much worse by Primrose taking the...
Skaityti daugiau
Primrose
Primrose
13 years ago
Thanks for your review.
So sorry about the delay on this product. Sometimes if items are coming across the sea delivery dates can change. Fortunately this doesn't happen often.
Kind Regards
Judith
Customer Service Manager
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.