Great, good communication, packaged well, swift delivery.
primrose-uk
Primrose
5 months ago
Thank you, Joann – we’re delighted you were happy with the service, packaging and speedy delivery. We really appreciate you taking the time to leave this review.
Atsiliepimai apie gaminius
primrose-uk
Primrose
5 months ago
Thank you, Joann – we’re delighted you were happy with the service, pricing and packaging, and really appreciate you taking the time to leave this feedback.
Thanks for letting us know – we understand how frustrating delivery issues with large items like hurdles can be. Please contact us directly so we can look into this and try to resolve it for you.
Atsiliepimai apie gaminius
primrose-uk
Primrose
5 months ago
Thank you for taking the time to share this; I’m really sorry for the repeated delivery issues and the confusion with the unexpected panels. We appreciate your honesty in contacting us about the extra stock, and our team will be in touch via email to arrange collection and review the courier’s performance.
Thank you, Kathy – we’re so pleased you love your pot and had a smooth, efficient experience with us!
Atsiliepimai apie gaminius
primrose-uk
Primrose
5 months ago
Thank you, Kathy – we’re delighted you found the perfect pot and that ordering and delivery were so straightforward. We really appreciate you taking the time to share your experience with us.
Always polite but don't always listen... more haste less speed. Said wire and poles delivered, hurdle not delivered yet had to endure screen shot of small package of wire being delivered as proof of...
Skaityti daugiau
primrose-uk
Primrose
5 months ago
Thank you for the honest feedback and for your patience – I’m really sorry the delivery experience fell short, especially around the missing hazel hurdle and proof of delivery. Please email our team with your order details so we can investigate this with the courier and put things right.
Very helpful and informative about when items would be back in stock and easy to contact via phone.
primrose-uk
Primrose
5 months ago
Thank you for your feedback and kind words about our team and phone support. We’ll use your comments about the basics to improve our products and overall service.
Atsiliepimai apie gaminius
primrose-uk
Primrose
5 months ago
Thanks for taking the time to leave such detailed feedback. I’m sorry the planter arrived without instructions and that you had issues during assembly, but I’m glad you found it an affordable way to organise your plants – we’ll use your comments to improve our packaging and guidance.
online order placed, efficient dispatch and delivery.
primrose-uk
Primrose
5 months ago
Thank you for your order and lovely feedback – we’re delighted to hear your solar pond fountain arrived quickly and efficiently. 🌿💧
Atsiliepimai apie gaminius
primrose-uk
Primrose
5 months ago
Thank you for sharing your experience and setup – using the detachable filter and a larger compatible panel as backup is a smart way to extend the life and reliability of your solar pump. If you ever need help choosing a replacement or troubleshooting, please email us with your pump’s product code and we’ll be happy to advise.
Thanks for your feedback. We’re sorry your experience wasn’t smooth, and we’ll use your comments to improve.
Atsiliepimai apie gaminius
primrose-uk
Primrose
5 months ago
I'm really sorry your hazel hurdles arrived in such poor condition. Damaged items reported to us are replaced free of charge, or you can return them for a refund, so please email our customer care team with your order details so we can resolve this quickly.
primrose-uk
Primrose
5 months ago
We're really sorry your hurdles arrived late and damaged – that must have been very frustrating. Please contact our customer care team so we can arrange a return or replacement in line with our returns policy.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.