Hi Sean. Thanks for the 100% rating – that’s a fantastic review, so thanks!
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primrose-uk
Primrose
3 months ago
I’m glad to hear you’re doing okay, Sean, and I hope things keep looking up for you. 🌱 If there’s anything we can help with regarding an order or a product, just let me know.
Thanks for your feedback – I’m glad your refund was handled promptly, but I’m sorry the item’s quality wasn’t up to standard and we’ll use your comments to help us improve.
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primrose-uk
Primrose
3 months ago
Thanks for sharing your experience and I’m really sorry the product arrived damaged, but I’m glad our customer service team were able to resolve it quickly with a full refund.
Website easy to use, named delivery date a real bonus.
primrose-uk
Primrose
3 months ago
Thank you so much for your lovely feedback – we’re delighted you found the website easy to use and that the named day delivery worked well for you.
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primrose-uk
Primrose
3 months ago
Thanks so much for the lovely feedback, Paul – I’m glad you’re happy overall and found ordering and named day delivery easy, and I’ll make sure your suggestions about the LED position and pre-cut tube are passed on to our product team.
primrose-uk
Primrose
3 months ago
Thank you for your feedback, we're really pleased to hear everything arrived exactly as you ordered.
Efficient speedy service with excellent protective packaging.
primrose-uk
Primrose
3 months ago
Thank you for your lovely review – we’re delighted you’re pleased with the wall fountain and our speedy, well-packaged delivery.
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primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re delighted to hear you’re so impressed with the quality and relaxing sound of the water flow. Enjoy your new feature!
Pleased with purchase,delivery information and courier was very helpful and polite.Thank you.
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re delighted you’re pleased with your purchase and delivery experience. We really appreciate you taking the time to let us know.
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primrose-uk
Primrose
3 months ago
Hi, thanks for the great review! Always happy to help, so let us know if you need anything else.
The first water feature went missing, it wasnt delivered to where it was meant to of gone. I got in touch with Primrose straight away after checking with neighbours to see if they had taken it in ....
Skaityti daugiau
primrose-uk
Primrose
3 months ago
Thank you so much, Tracey – we’re delighted you’re happy with how this was resolved and really appreciate you taking the time to leave such a lovely review.
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primrose-uk
Primrose
3 months ago
Thank you so much, Tracey – we’re delighted to hear your partner loves his new fountain and that it looks perfect in the garden! 💚
Service was good but issues with the item. They did offer a return
primrose-uk
Primrose
3 months ago
Thanks for your feedback, Chris – I’m glad the service was good, but I’m sorry the item caused issues; if you’d like to go ahead with the return or need further help, please contact our customer care team or email returns@primrose.co.uk.
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primrose-uk
Primrose
3 months ago
Thanks for sharing this; I’m really sorry the item arrived damaged and without instructions, and that assembly and finish were poor. Please email our customer care team with your order details and photos of the issues so we can help put this right.
In these challenging times, ****************** prompt flawless, professional service and delivery was amazing and arrived on time. Brilliant high-quality products that are well packaged such as Hazel...
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primrose-uk
Primrose
3 months ago
Thank you so much for your wonderful feedback, D – we’re delighted you love the Hazel Hurdle Fence Panel and had such a smooth experience with our service and website. 🌿
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primrose-uk
Primrose
3 months ago
Thank you so much for your wonderful review and kind words. We're delighted you love the Hazel Hurdle Fence Panels and found our service, delivery and website experience so positive.
I have purchased many plants and bulbs, plugs and garden ornaments never disappointed. Good quality, packaged well. Good service. Highly recommended.
primrose-uk
Primrose
3 months ago
That’s a fantastic review, thanks Nicola. We’re delighted you’ve been so happy with our plants, bulbs and ornaments, and really appreciate the recommendation!
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primrose-uk
Primrose
3 months ago
Hi Nicola. Thanks for taking the time to share your review – your feedback helps us improve, so thank you.
primrose-uk
Primrose
3 months ago
Thank you so much for your lovely feedback, Nicola – we’re delighted to hear the plants arrived quickly and have finished off your border so beautifully. 🌿
primrose-uk
Primrose
3 months ago
Thanks, Nicola – we’re really pleased to hear you’re happy with the quality, price and look of your item. 🌿
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.