Your representative was very good and helpful, however when the curtains arrived they were 6" longer than stated on the form. This took another month to rectify, a letter of apology only arrived...
Skaityti daugiau
Plumbs
Plumbs
12 years ago
Thank you for your feedback. I have looked into your order and I can advise that there was an administration error made when the order was taken. This led to an unacceptable delay in your order; we are very sorry for any inconvenience caused. We are however, glad that you are pleased with the finished product.
Atsiliepimai apie gaminius
Pirkimo data: 22/03/2013
0
Bendrinti
Patikimas klientas
12 years ago
Delighted with service given
Atsiliepimai apie gaminius
Pirkimo data: 18/03/2013
0
Bendrinti
Patikimas klientas
12 years ago
Lovely salesman; accommodating and kept us well informed throughout.
The management of the task was not very effective, and we had to chase progress.
Plumbs
Plumbs
12 years ago
Thank you for your feedback. I was sorry to read that your order was delayed in its completion. The reason for this delay is the local craftsman in your area did not have the capacity to complete the job within an acceptable timeframe and had to be passed to another team. We normally closely monitor the activity of our craftsman to ensure that we have adequate cover. However, in the case of your order this was not done correctly, which led to an unacceptable delay. Please be assured that we are actively looking to recruit craftsman in your area to help ensure that this circumstance does not reoccur in the future. We are very sorry for any inconvenience caused.
I thought that my sofa was going far away and that communication might be a problem, but not at all. I was told exactly what to expect and when, and that was what happened.
Atsiliepimai apie gaminius
Pirkimo data: 29/03/2013
0
Bendrinti
Patikimas klientas
12 years ago
Very professional
Atsiliepimai apie gaminius
Pirkimo data: 23/04/2013
0
Bendrinti
Patikimas klientas
12 years ago
Great and friendly all the way.
Atsiliepimai apie gaminius
Pirkimo data: 09/03/2013
0
Bendrinti
Patikimas klientas
12 years ago
Good communication and very friendly and helpful staff.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.