Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Planet Cruise Atsiliepimai | Klientų aptarnavimo atsiliepimai apie https://www.feefo.com/reviews/planet-cruise | „Feefo“

Rodomos visos 13,403 apžvalgos (-ų)

Patikimas klientas

Patvirtinta „Feefo“

13 years ago

very helpful and supportive.

Patikimas klientas

Patvirtinta „Feefo“

13 years ago

Lacking a little in communication

Patikimas klientas

Patvirtinta „Feefo“

13 years ago

everything went according to plan.

Patikimas klientas

Patvirtinta „Feefo“

13 years ago

Patikimas klientas

Patvirtinta „Feefo“

13 years ago

great experience, fabulous ship, nothing too much trouble for crew. Food out of this world. Don't…

great experience, fabulous ship, nothing too much trouble for crew. Food out of this world. Don't think we can go on another cruise.... nothing could match up to Oceania

Patikimas klientas

13 years ago

Misleading ,price not as per invoice customer requests ignore.Definitly the worst travel company I have…

Misleading ,price not as per invoice customer requests ignore.Definitly the worst travel company I have ever used.Never will I use this Co again should have listened as was advise of their poor...

Skaityti daugiau

Planet Cruise

13 years ago

Thank you for taking the time to place your comments on Feefo. We are extremely concerned to read your remarks towards our service, and that such levels of disappointment were found. Please be assured we take such comments most seriously and would always look to address such instances with the swiftest action available to us. Whilst we wish to express our sincerest apologies towards your experience, we unfortunately have no record of you formally addressing this matter to our Customer Relations team. As such, could we kindly ask you to email help@planetcruise.co.uk with the full details of your complaint? This will allow our team the opportunity to fully review and address those concerns raised. We hope to hear from you, and again thank you for discussing this with us. Kind regards Planet Cruise

Patikimas klientas

Patvirtinta „Feefo“

13 years ago

This is the second cruise we have booked with yourselves and everything was fine, thank…

This is the second cruise we have booked with yourselves and everything was fine, thank you.

Planet Cruise

13 years ago

Thank you for taking the time to place your comments on Feefo. We would also extend our gratitude towards your kind words towards our service. It is always nice to receive such encouragement and your support of our service is greatly appreciated. Turning towards those comments made regarding Celebrity Cruises, have you addressed this matter to them directly? We know that such feedback is valued by the cruise operators, and we would therefore encourage you to make contact and raise your concerns towards their service. Planet Cruise would be more than happy to help you with this, and can offer advice on how best to proceed. Kind regards Planet Cruise

Patikimas klientas

Patvirtinta „Feefo“

13 years ago

very helpful on the phone

Patikimas klientas

Patvirtinta „Feefo“

13 years ago

1. Asked for double room got a twin and had to wait for steward to…

1. Asked for double room got a twin and had to wait for steward to chnage the room round before we could use the cabin 2. asked for second sitting, found when we got to dining room that freedom...

Skaityti daugiau

Patikimas klientas

13 years ago

please read earlier comments

Patikimas klientas

Patvirtinta „Feefo“

13 years ago

Received a super friendly,personal service from Simon

Negavote kvietimo palikti atsiliepimą?

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„Planet Cruise“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?