„Plan Insurance Brokers“ apžvalgos

Thank you for your feedback regarding the recent service provided to you. We are sorry you feel that we didn’t deliver on this occasion however having investigated your comments, we can confirm that your no claims bonus was accepted but required some additional checks. This is standard procedure to ensure the premium has been calculated correctly based on the information you provided us with.

Thank you for renewing with Plan. We understand your frustration that the outstanding claim on your policy resulted in your premium increasing. Please rest assured that our team did review your policy against the markets that are currently available. We acknowledge that there are limited insurers offering motor trade insurance in the UK at this time. However we are continually attempting to source alternatives to provide our clients with greater choice. We will also ask our quality and assurance team to review your calls to ensure they met the high standards that we set ourselves.