„Plan Insurance Brokers“ apžvalgos

Thank you for your feedback. We are sorry to hear that you felt the service you received was below expectations. However, after reviewing your case, we do not believe your comments are warranted. Unfortunately, insurance prices continue to rise, and at each renewal we conduct a full market analysis to ensure we are offering the most competitive option for your needs. Your renewal invitation was issued based on the same details as last year with your existing insurer. To help keep costs down, we also offer an online renewal discount when no changes are required. Our email and portal communications explain that, to qualify for this discount, the renewal must be completed online at least three working days before the renewal date to avoid any issues or necessary amendments. We can see that you reset your password on 21 September, and we attempted to contact you on 23, 26, and 29 September to discuss your renewal but unfortunately did not receive a response. If we are unaware that you are experiencing any difficulties, we are unable to provide assistance in resolving them. Kind regards, Plan Insurance Brokers