Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Petcover Australia apžvalgos

Rodomos visos 2,303 apžvalgos (-ų)

Patikimas klientas

Patvirtinta „Feefo“

3 years ago

Good

Awesome really satisfied

Petcover Group

Petcover Australia

3 years ago

Good morning, thank you for the feedback! We're happy to hear that you are satisfied with your cover :-)

Atsiliepimai apie gaminius

Pirkimo data: 14/06/2023

Patikimas klientas

Patvirtinta „Feefo“

3 years ago

Very helpful in explaining policy, on our final call. I feel this policy covers what we were sfter

Petcover Group

Petcover Australia

3 years ago

Good morning, it's great to know that you are happy with the policy. Thank you for choosing Petcover!

Pirkimo data: 06/03/2023

Alison Walker

Patvirtinta „Feefo“

Burradoo NSW

3 years ago

Ką Alison Walker sakė apie Petcover Australia:

A great service

Everyone on the phone is always ready to help and advice. I have had my two dogs covered for many years and when our beautiful Felix passed away recently there were no questions asked but just...

Skaityti daugiau

Petcover Group

Petcover Australia

3 years ago

Hi Alison, thank you for the lovely feedback. It's great to know our team has been there for you, our sincere condolences for your loss!

Atsiliepimai apie gaminius

Pirkimo data: 06/01/2023

Patikimas klientas

Patvirtinta „Feefo“

3 years ago

Initially my experience was extremely poor. Your representative had no knowledge of your product. I rang again later and the young lass I got the 2nd time was excellant.

Petcover Group

Petcover Australia

3 years ago

Good morning, thank you for taking the time to place feedback. We're sorry to hear about your experience with our first representative, but we're glad to hear that another team member was able to assist. I have forwarded this to our General Manager for investigation.

Atsiliepimai apie gaminius

Pirkimo data: 31/05/2023

Patikimas klientas

Patvirtinta „Feefo“

3 years ago

The lady I spoke to was very helpful. I only needed to add an extra pet to my policy and that went smoothly, I hope if I ever need to make a claim it will be as easy.

Petcover Group

Petcover Australia

3 years ago

Good morning, thank you for the feedback! It's great to know that our team member was helpful when setting up another policy! If you have any questions about your coverage, don't hesitate to reach out :-)

Pirkimo data: 19/05/2023

Patikimas klientas

Patvirtinta „Feefo“

3 years ago

Not really an online quote service, and you'll need to check everything

If you say something is completely available as an online process, then it should be. Don't make a customer fill out all the details, click "Pay', and then prompt a screen that says you'll now need...

Skaityti daugiau

Petcover Group

Petcover Australia

3 years ago

Good afternoon, thank you for all your feedback, it is much appreciated. I have forwarded your comments to management. It's great to hear that we have met your needs for insurance, thank you for choosing Petcover!

Atsiliepimai apie gaminius

Pirkimo data: 05/03/2023

Gina Richman Angel

Patvirtinta „Feefo“

3 years ago

Ką Gina Richman Angel sakė apie Petcover Australia:

Great!

So helpful and speedy! Every interaction I've ever had with Petcover has been excellent!

Petcover Group

Petcover Australia

3 years ago

Hello Gina, thank you for the five-star review! We're pleased to hear about your positive experience with our team! :-)

Atsiliepimai apie gaminius

Pirkimo data: 04/04/2023

Kaela Phillips

Patvirtinta „Feefo“

3 years ago

Ką Kaela Phillips sakė apie Petcover Australia:

Vanessa, the woman I spoke with on the phone was so kind to me and very personable. As we went through the questions she was very genuine and expressed that she couldn't wait to see photos of my...

Skaityti daugiau

Petcover Group

Petcover Australia

3 years ago

Good afternoon Kaela, we appreciate the feedback! We're glad to hear about the great comments regarding Vanessa, I have forwarded this to Management to congratulate her :-)

Pirkimo data: 04/04/2023

Patikimas klientas

Patvirtinta „Feefo“

3 years ago

Excellent customer service.. trouble with website.

Five stars for customer assistance on phone. No problem with understanding as assistant had excellent diction and was easy to understand.

Petcover Group

Petcover Australia

3 years ago

Good afternoon, thank you for your review! It's nice to hear everything was easy to understand, if you have any additional feedback regarding our website, please email this to us at marketing.au@petcovergroup.com

Atsiliepimai apie gaminius

Pirkimo data: 04/04/2023

Holly Langley

Patvirtinta „Feefo“

3 years ago

Ką Holly Langley sakė apie Petcover Australia:

Happy

I did it online, however, I rang to ask a question and the person I spoke to was friendly and helpful.

Petcover Group

Petcover Australia

3 years ago

Good morning Holly, we appreciate the feedback! It's great to hear you've had a good experience with us so far. Thank you for choosing Petcover :-)

Atsiliepimai apie gaminius

Pirkimo data: 04/02/2023

Negavote kvietimo palikti atsiliepimą?

Peržiūrėti visą mediją (16)

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Petcover Australia“ apžvalgos

Equine Liability Cover - SDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęGood cover for my horses really satisfied

Equine Superior Vet Fee Cover - SDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęAll good so far - it's just the beginning but it was easy to set up

Mid-Point Cat Cover - SDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęA little expensive, but still better than nothing

Equine Float Cover - SDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęIt meets the needs of the insurance that I wanted.

Entry Level Cat Cover - SDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęWe now have four pets insured with Petcover and it's worth every cent!

Mid-Point Dog Cover - SDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęA little higher than expected ( cost) however pet cover was highly recommended by several of their customers..

Superior Dog Cover - SDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęI haven't claimed yet so will have to see how that goes but pleased with the level of cover

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?