Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Petcover Australia apžvalgos

Rodomos visos 2,303 apžvalgos (-ų)

Stacey

Patvirtinta „Feefo“

Medowie NSW 2318

10 years ago

Ką Stacey sakė apie Petcover Australia:

Yes I would recommend Petplan it was quick and easy to get a quote and setup plan for our horse

Petplan Australia

Petcover Australia

10 years ago

Hi Stacey

Thank you for your kind feedback!
All the best!

The Petplan Team

Pirkimo data: 03/05/2016

Alison

Patvirtinta „Feefo“

Melbourne

10 years ago

Ką Alison sakė apie Petcover Australia:

Good, but could have been better

the consultant was easily able to convert a quote, but they didn't really outline how the cover works, I had to read the PDS. I would have liked a little bit more information so I fully understood as...

Skaityti daugiau

Petplan Australia

Petcover Australia

10 years ago

Hi Alison

Thank you for your feedback, I will pass this onto the Customer Service Department!

If you would like us to give you a call to clarify or explain any of your cover options, please let us know and ill arrange it.

Kind Regards

The Petplan Team

Pirkimo data: 05/05/2016

Aileen

Patvirtinta „Feefo“

Sydney, Australia

10 years ago

Ką Aileen sakė apie Petcover Australia:

Staff were very friendly and efficient on the phone but expected a more personal service for a returning customer.

I had one cat (Buddy) on my policy and I rang to add a second cat (Dax) that I got recently. It was very quick and easy to add a second animal. Because I used PetPlan as my pet insurance again I was...

Skaityti daugiau

Petplan Australia

Petcover Australia

10 years ago

Hi Aileen

Thank you for your feedback. In regards to your email we have looked into this for you and it seems it was a computer glitch that sent you the incorrect email, but we have amended that for you.

Kind Regards

The Petplan Team

Pirkimo data: 05/05/2016

Sharon

Patvirtinta „Feefo“

10 years ago

Ką Sharon sakė apie Petcover Australia:

There should be more that we can claim for. It is quite expensive

Petplan Australia

Petcover Australia

10 years ago

Hi Sharon

I will pass on this feedback onto the Claims Department :)
Please feel free to email claims@petplan.com.au for any future enquiries regarding our claims process.

Kind Regards

The Petplan Team

Pirkimo data: 03/05/2016

Patikimas klientas

Patvirtinta „Feefo“

10 years ago

Very good customer service. Extremely helpful in following up enquiry

Petplan Australia

Petcover Australia

10 years ago

Hi Kym

Thank you very much for your awesome feedback!

Kind Regards

The Petplan Team

Pirkimo data: 28/04/2016

Peta

Patvirtinta „Feefo“

Langwarrin

10 years ago

Ką Peta sakė apie Petcover Australia:

Insurance for inquisitive, naughty, gorgeous, beautiful little LabradorArchie

The service we received was great. All our questions were answered to the type of insurance we perhaps needed. With a young Labrador and what they are like, it is peace of mind that we are covered...

Skaityti daugiau

Petplan Australia

Petcover Australia

10 years ago

Hi Peta & Richard

Thank you very much for your kind feedback!
We wish you and Archie all the best.

Kind Regards

The Petplan Team

Pirkimo data: 29/04/2016

Alison

Patvirtinta „Feefo“

Geelong

10 years ago

Ką Alison sakė apie Petcover Australia:

Friendly Staff

I found the experience to be hassle free. The customer service representative was very polite and helpful.

Pirkimo data: 25/04/2016

Kristy

Patvirtinta „Feefo“

Perth

10 years ago

Ką Kristy sakė apie Petcover Australia:

Really prompt. I do suggest that there should be an ability to lodge online.

Pirkimo data: 30/04/2016

Sally-Anne

Patvirtinta „Feefo“

10 years ago

Ką Sally-Anne sakė apie Petcover Australia:

Great service and good explanation of various plans available.

Great service. The only aspect that could have been improved was that I was told I had to follow up all vets used, to get the dog's medical history, but on phoning the vet, was told that Pet Plan...

Skaityti daugiau

Pirkimo data: 30/04/2016

Robyn

Patvirtinta „Feefo“

Mansfield

10 years ago

Ką Robyn sakė apie Petcover Australia:

Affordable and tailored to my needs. Recommended.

Easy online application with an affordable insurance product tailored to my needs giving me peace of mind for my precious young horse as he grows. With more young stock on the way, I would definitely...

Skaityti daugiau

Pirkimo data: 30/04/2016

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Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Petcover Australia“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?