When order was placed it was in stock. Was not informed item subsequently went out…
When order was placed it was in stock. Was not informed item subsequently went out of stock so waited for over a week. It took numerous phone calls to sort out an alternative. Poor communication.
Personalised Wedding Gifts
Personalised Wedding Gifts
12 years ago
I am sorry to hear of your experience, which is most unusual. I have passed your comments on to the relevant department in order to ensure this does not occur again in the future.
Regards,
Jane
0
Bendrinti
Patikimas klientas
12 years ago
Easy to use ,fast efficient delivery. Very happy.
0
Bendrinti
Patikimas klientas
12 years ago
All three items were just what I had hoped for. Fast service and each item…
All three items were just what I had hoped for. Fast service and each item individually wrapped to avoid breakage.
0
Bendrinti
Patikimas klientas
12 years ago
Great service.
0
Bendrinti
Patikimas klientas
12 years ago
excellent
0
Bendrinti
Patikimas klientas
12 years ago
I hadn't used them before but but was really pleased with the service. would recommend.
0
Bendrinti
Patikimas klientas
12 years ago
Gift arrived smashed and still awaiting an update on this after 3 email requests.
Gift arrived smashed and still awaiting an update on this after 3 email requests.
Personalised Wedding Gifts
Personalised Wedding Gifts
12 years ago
I am sorry to hear that the bottle was damaged during transit. I have looked at our records and can see that we were awaiting your response to our previous correspondence. However I can confirm that you have responded today and a replacement is on its way to you.
Regards,
Jane
0
Bendrinti
Patikimas klientas
12 years ago
Had a little issue with a replacement compact mirrow which arrived broken, as the photos…
Had a little issue with a replacement compact mirrow which arrived broken, as the photos I was sending werent getting through, but we got there in the end
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