I was informed the item would have been personalised and despatched within 24-48 as i was…
I was informed the item would have been personalised and despatched within 24-48 as i was relying on this as i had ordered my brotgers wedding present. I emailed your customer services team who...
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Personalised Wedding Gifts
Personalised Wedding Gifts
11 years ago
I am sorry to learn that you are disappointed in your recent shopping experience with us. Your order had a production lead before dispatch however this missed late collection, therefore was sent out the following morning. Your order was then sent out on your chosen delivery method of Royal mail 48. Royal mail aim to deliver within 48 hours however this is not a guranteed service. I am sorry to learn that this had arrived later than usual. We can only upgrade deliveries at your own cost and we couldnt upgrate it due to this being past the time for next day option.
I am sorry to learn that you were dissapointed in the item recieved,please be assured your feedback will be passed on.
Thank you for submitting your comments to us.
Kind Regards,
Paige
0
Bendrinti
Patikimas klientas
11 years ago
Read comments below
Read comments below
Personalised Wedding Gifts
Personalised Wedding Gifts
11 years ago
I am sorry to learn that your personalisation was misspelt on your order, we were unable to amend the item as this had already gone into processing and we were unable to offer a free of charge replacement.
Thank you for submitting your comments to us
Kind Regards,
Paige
0
Bendrinti
Patikimas klientas
11 years ago
Good easy to use website
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Bendrinti
Patikimas klientas
11 years ago
great product and fast delivery
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Bendrinti
Patikimas klientas
11 years ago
Amazingly quick delivery, fantastic quality & finish and lovely range to choose from
0
Bendrinti
Patikimas klientas
11 years ago
lots of beautiful wedding gifts to choose from and only took a few days to…
lots of beautiful wedding gifts to choose from and only took a few days to be delivered
0
Bendrinti
Patikimas klientas
11 years ago
Where is the customer care? i need s replacement for this fast
Where is the customer care? i need s replacement for this fast
Personalised Wedding Gifts
Personalised Wedding Gifts
11 years ago
Thank you for submitting your comments to us.
Customer support have advised they have had no contact from yourself.
I have contacted you personally to discuss the matter.
Kind Regards,
Paige
0
Bendrinti
Patikimas klientas
11 years ago
very efficient... quick response to my order
0
Bendrinti
Patikimas klientas
11 years ago
Great service products came quickly
0
Bendrinti
Patikimas klientas
11 years ago
I orderd some personalised gifts for my bridal party and they arrived really quickly and I…
I orderd some personalised gifts for my bridal party and they arrived really quickly and I like all wot I have orderd
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