Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Paddy Pallin apžvalgos

Rodomos visos 16,215 apžvalgos (-ų)

Patikimas klientas

11 years ago

Great communication, a little slower to ship than other online providers.

Patikimas klientas

11 years ago

Shipping was fast

Patikimas klientas

11 years ago

Easy to use website and very prompt service

Patikimas klientas

11 years ago

Great prices , high end gear and fast service.

Patikimas klientas

11 years ago

Sent me two products bought on line which were not what I ordered. Cost me…

Sent me two products bought on line which were not what I ordered. Cost me a lot of trouble to send them back. Company did not take full responsibility for their mistake, or for selling me products...

Skaityti daugiau

Paddy Pallin

11 years ago

thank you very much for you feedback. We greatly appreciate all our customers feedback. Firstly I'd like to apologies for what seem to have been a awful online shipping experience you have had with us. This is not something we like to hear and is something we will be looking into. I can see from our paper work that our free return address was provided to you so that you would not have to pay to return the incorrectly sent items and they you have already been refunded in full. We are currently in the big process of updating our software to help streamline stock levels between our online and physical stores as to try and avoid this kind of incident in the future. Best Regards, The Paddy Pallin team

Patikimas klientas

11 years ago

Excellent service and prompt delivery

Patikimas klientas

11 years ago

The items arrived promptly but one was incorrect size and colour. After contact with PP…

The items arrived promptly but one was incorrect size and colour. After contact with PP correct item was dispatched immediately, prior to having received returned incorrect item. Correctly sized item...

Skaityti daugiau

Paddy Pallin

11 years ago

thank you very much for you feedback. We greatly appreciate all our customers feedback. Firstly my apologies again for initially sending you the incorrect items. Having looking into it further it does appear this was simply down to human error, it appears the incorrect tag was placed on the garment by the shop floor staff and went unnoticed by us when picking out the item.. I am glad you received the correct items in a timely manner Best Regards, The Paddy Pallin team

Patikimas klientas

11 years ago

Your staff and online service was speedy knowledgable and helpful.

Patikimas klientas

11 years ago

Bad Bit: An 80L pack was ordered by mail order and paid for but only…

Bad Bit: An 80L pack was ordered by mail order and paid for but only a 60L pack arrived. Good Bit: Once we notified PPof the error, they provided return mail info and sent out the correct bag within...

Skaityti daugiau

Paddy Pallin

11 years ago

thank you very much for you feedback. We greatly appreciate all our customers feedback. Firstly my apologies again for initially sending you the incorrect items. Having looking into it further it does appear this was simply down to human error, we will be looking into what other procedures can be put in place to try and avoid this happening again in the future. I am glad you received the correct items in a timely manner Best Regards, The Paddy Pallin team

Patikimas klientas

11 years ago

Unfortunately I received the wrong product initially. After contacting customer service via email I was…

Unfortunately I received the wrong product initially. After contacting customer service via email I was extremely happy with the speed and willingness to rectify the issue. I would have no concerns...

Skaityti daugiau

Paddy Pallin

11 years ago

thank you very much for you feedback. We greatly appreciate all our customers feedback. Firstly my apologies again for initially sending you the incorrect items. Having looking into it further it does appear this was simply down to human error, we will be looking into what other procedures can be put in place to try and avoid this happening again in the future. I am glad you received the correct items in a timely manner Best Regards, The Paddy Pallin team

Negavote kvietimo palikti atsiliepimą?

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Paddy Pallin“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?