Hi,
We’re truly sorry for the disappointment with your recent order.
While we work hard to keep our stock levels accurate, one of the items you ordered was unexpectedly unavailable. As you had ordered several of that same item, we understand this had a bigger impact than usual.
All other items were in stock and shipped as expected, and a refund for the unavailable item was processed immediately.
We appreciate your understanding and are working to ensure our online store reflects stock availability as closely as possible.
Kind regards,
OPS Team