competitive pricing, delivery of oil on stated day.Excellent attitude of both driver and staff in the office
Bethany
Your NRG
5 years ago
Hello,
Thank you very much for providing us with feedback, we really appreciate it. It is great to hear that you received a competitive price and that you oil was delivered when you expected it to be. We will make sure to pass your appreciation onto the relevant staff.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
5 star service
Good customer service. Helpful staff. Good delivery staff always on the day as stated in text messages.
Bethany
Your NRG
5 years ago
Hello,
We are really pleased that you had an overall positive experience with us. It is great to hear that you found our staff to be helpful and your oil was delivered when it was expected. Thank you for your custom and providing us with feedback.
0
Bendrinti
RH
Richard H
Patvirtinta „Feefo“
Northants
5 years ago
Ką Richard H sakė apie Your NRG:
Delivered in a timely manner, actually came early, it would have been useful to know this, no text was received.
Laura Dawkins
Your NRG
5 years ago
Hi, thank you for your recent order and your feedback below. We are so pleased to hear that your delivery driver arrived early, and in a timely manner. I am really sorry that you were not notified, I have gone into your account and set up an SMS notification for you going forward. You may want to speak to your account manager, Geoff, just to check your contact info is up to date next time we place your order. Thanks again, take care. Laura
0
Bendrinti
PR
paul reilly
Patvirtinta „Feefo“
thurleigh
5 years ago
Ką paul reilly sakė apie Your NRG:
a nice company to deal with
excellent communication and really helpful drivers
0
Bendrinti
AW
Andrew Worboys
Patvirtinta „Feefo“
5 years ago
Ką Andrew Worboys sakė apie Your NRG:
Fast and efficient delivery service
Bethany
Your NRG
5 years ago
Hi Andrew,
Thank you for taking your time to leave us a review, we highly value your feedback. It is great to hear that your oil was delivered fast and efficiently.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Very pleased
Bethany
Your NRG
5 years ago
Hello,
Thank you for leaving us a review. We are delighted that you are pleased with our service.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Bit disappointed
Having booked my deliver with a 15 day lead time, I received an email to say delivery was scheduled for four days later. Upon checking the prices after my order had been confirmed the price had...
Skaityti daugiau
Laura Dawkins
Your NRG
5 years ago
Hello, thank you for your feedback below and your recent order. Oil NRG would like to reassure our customers that we are operating business as usual, we are just putting steps into place to manage our order levels, so deliveries may take a little longer than usual. At the moment, we have switched off the 3, 7 & 10 days options so that we do not compromise our high levels of service, the longer delivery windows gives us that extra flexibility within the routing in case we need it. The longer delivery window is a worst case delivery end date and we endeavour to deliver our customers heating oil as soon as we are in the delivery area. I am very pleased to hear that our delivery driver arrived four days later. Regarding the prices, unfortunately with an increase in demand the market tends to be quite volatile. I am more than happy to take a look at your quotes, if you wish to send them to me at laura@oilnrg.co.ukMany thanks, Laura.
0
Bendrinti
CU
Customer
Patvirtinta „Feefo“
IP23 7EW
5 years ago
Ką Customer sakė apie Your NRG:
Just as they quoted me on price and delivery.
Bethany
Your NRG
5 years ago
Hi Izzy,
Thank you for taking your time to leave us a review, we highly value your feedback. We are delighted that we could take care of your oil requirements.
0
Bendrinti
SH
S Harris
Patvirtinta „Feefo“
5 years ago
Ką S Harris sakė apie Your NRG:
Great service, quick to answer the phone, competitive price, quick delivery
Top service will return for repeat order
Bethany
Your NRG
5 years ago
Hi Sue,
We are delighted that would would use us again to take care of your oil requirements. It is great to hear that you had an overall positive experience with us, from our sales team to the point of delivery. Thank you for your feedback, we really appreciate it and we look forward to welcoming your custom again soon.
0
Bendrinti
GS
GORDON SALTON
Patvirtinta „Feefo“
BEDFORDSHIRE
5 years ago
Ką GORDON SALTON sakė apie Your NRG:
We have always had excellent service from NRG AND THE LAST DELIVERY WAS NO EXCEPTION LONG MAY IT CONTINUE.
Bethany
Your NRG
5 years ago
Hi,
We are delighted to hear that you have continuously received an excellent service from us. Thank you very much for your continued custom, and we hope that you will continue to order from us long into the future. We really appreciate your kind words and feedback.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.