Hello,
We are delighted to hear that we were able to provide an excellent service that you were happy with. Thank you for taking your time to leave us a review.
0
Bendrinti
CL
Chris Long
Patvirtinta „Feefo“
5 years ago
Ką Chris Long sakė apie Your NRG:
Excellent service, very efficient and effortless
We ordered our Oil only yesterday and our tank was filled up today. Very competitive on price and excellent service. Many thanks.
Bethany
Your NRG
5 years ago
Hello,
We are delighted to hear that we were able to take care of your oil needs promptly and at a competitive price. We are really happy that you are pleased with the service that we provide. Thank you for leaving us a review, we highly value your feedback.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Failure to deliver correctly
I ordered 500 litres with plenty of capacity in the tank. The driver delivered only 375 litres. When I queried this with the office, they informed me it was to allow for expansion. With prices going...
Skaityti daugiau
Laura Dawkins
Your NRG
5 years ago
Good afternoon, thank you very much for your continued custom and your feedback. My name is Laura, let me investigate this with our transport team and I will call you to discuss. Thanks
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Based on my experience with there credit control l will never buy from NRG.
The telephone sales and delivery driver were great, can't say the same about there credit control department which is certainly the worst customer experience l have had in a very long time. I placed...
Skaityti daugiau
Bethany
Your NRG
5 years ago
Thank you for your feedback on the sales and transport teams. We are sorry you feel the way you do about the credit control team. The credit control team took two of the three calls from you mentioned on 12/10/21 and endeavoured to help as best they could in the circumstances surrounding your query. We were awaiting a call back from you to confirm the status of your query after you received your bank statements in the post. At which point, if your query was not resolved, we would again try to help further
Patikimas klientas
5 years ago
Michael, from credit control has now called and explained the procedure for resolving the credit note issue. I believe this has now been fixed.
0
Bendrinti
CU
Customer
Patvirtinta „Feefo“
5 years ago
Ką Customer sakė apie Your NRG:
Good delivery service and price.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
See above comments
Easy ordering, competitive price, delivered when promised by a helpful driver.
Bethany
Your NRG
5 years ago
Hello,
We are delighted that you had an all round positive experience with us. It is great to hear that you found our ordering process to be simple and that we could take care of your oil requirements promptly at a competitive price. Thank you for your custom and for taking your time to leave us a review.
0
Bendrinti
TU
Turner
Patvirtinta „Feefo“
Marston Moretaine
5 years ago
Ką Turner sakė apie Your NRG:
Quick good service
Excellent service quick delivery, and driver very pleasant
Bethany
Your NRG
5 years ago
Hello,
It is great to hear that you are happy with the service that we provide. I will make sure that I pass your appreciation onto our drivers.
0
Bendrinti
MC
Mrs P L Chapman
Patvirtinta „Feefo“
5 years ago
Ką Mrs P L Chapman sakė apie Your NRG:
Great service
Prompt delivery
Bethany
Your NRG
5 years ago
Hi,
It is great to hear that we were able to take care of your oil requirements promptly. Thank you for your feedback!
0
Bendrinti
CU
Customer
Patvirtinta „Feefo“
Northumberland
5 years ago
Ką Customer sakė apie Your NRG:
Easy ordering, reliable service at a competitive price.
Bethany
Your NRG
5 years ago
Hello,
We are really happy that you had an all round positive experience with Oil NRG. Thank you for your custom and feedback.
0
Bendrinti
RH
Robert Hays
Patvirtinta „Feefo“
5 years ago
Ką Robert Hays sakė apie Your NRG:
Excellent service
Very helpful on the telephone at a very difficult time for customers and suppliers
Bethany
Your NRG
5 years ago
Hello Robert,
Even in these difficult times here at Oil NRG we continuously strive to provide our customers with a five star service, therefore it is great to hear when we have done just that. Thank you for taking your time to leave us a review.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.