Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Your NRG apžvalgos

Rodomos visos 18,472 apžvalgos (-ų)

H Fowler

Patvirtinta „Feefo“

4 years ago

Ką H Fowler sakė apie Your NRG:

Excellent service

Bethany

Your NRG

4 years ago

Hello, Thank you for your review, we are pleased that you were happy with the service that we delivered.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Excellent service

Very efficient, friendly and knowledgeable about his job

Bethany

Your NRG

4 years ago

Hello, Thank you for your five star review. We are pleased that you had a positive experience with Your NRG. I will make sure that I pass on your appreciation.

Alan Mackenzie

Patvirtinta „Feefo“

Radwell , Bedfordshire .

4 years ago

Ką Alan Mackenzie sakė apie Your NRG:

Efficient , courteous and pleasant to deal with .

Bethany

Your NRG

4 years ago

Hi Alan, Thank you for your five star review. It is good to hear that you had an all round positive experience with us.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Delivered exactly according to schedule with good reminders too. Price comp

Delivered exactly according to schedule with confirmations about delivery times beforehand. Price was competitive too.

Bethany

Your NRG

4 years ago

Hello, We are pleased that your oil was delivered as scheduled and we are happy that you found our regular delivery updates to be helpful. Thank you for your review, we value your feedback.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Excellent Service.

Excellent efficient service. delivered on time as promised. Delivery drive courteous and efficient.

Bethany

Your NRG

4 years ago

Hello, Thank you for your custom and for taking your time to leave us a review. We are pleased that your oil was delivered as and when you expected it by one of our courteous delivery drivers.

Brian Hughes

Patvirtinta „Feefo“

IP123EU

4 years ago

Ką Brian Hughes sakė apie Your NRG:

prices were competitive, sales person and delivery driver were friendly and polite, what more could you ask for. keep up the good work

Bethany

Your NRG

4 years ago

Hello, Thank you for your kind words and for leaving us a five star review. We are glad that that our friendly team were able to help you to take care of your oil needs at a price that you were happy with.

P Gill

Patvirtinta „Feefo“

4 years ago

Ką P Gill sakė apie Your NRG:

Nothing special here - but you asked for it!

We had been with Brobot for many years without issue until they were acquired by YoungNRG. Since that time things have changed completely. Firstly they put an end to scheduled deliveries without...

Skaityti daugiau

Bethany

Your NRG

4 years ago

Hello, Thank you for taking your time to provide us with feedback. We are sorry about the issues that you have faced. If you send over an image of your tank to sales@yournrg.co.uk for the attention of Laura, we will be happy to send you a new remote tank monitor free of charge. Unfortunately we are currently having problems with our automatic statements are we are working hard with our provider to resolve this, we apologise for the inconvenience that you have faced as a result. I have now requested that you are sent a monthly statement via email going forward.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Competitive, but delivery needs a time slot.

Quick and clean delivery by friendly driver. His information indicated I would be out whereas I had stayed in all morning waiting his arrival! NRG need to give a minimum 2 hour delivery time slot or...

Skaityti daugiau

Bethany

Your NRG

4 years ago

Hi, We are pleased that your oil was delivered efficiently by one of our friendly delivery drivers. We are sorry that you were unaware of when our driver would arrive. If you prefer to be at home when your oil is being delivered, next time you order online you can add a note into the delivery driver instruction box to remind our driver to call you two hours before his estimated arrival or alternatively let one of our sales agents know you would like this to happen. This will prevent you having to wait in unnecessarily. I hope this helps. Thank you for your review, we appreciate your feedback.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Straight forward transaction

Your service was very good however I had problems with verification of the transaction with my credit card company

Bethany

Your NRG

4 years ago

Hello, We are pleased that you are happy with the service that we provided. We are sorry that you had issues trying to verify your transaction, we are currently working on perfecting the customer journey on our new website and any feedback on how we can do this is greatly appreciated. Thank you for your review.

S JOHNSON

Patvirtinta „Feefo“

4 years ago

Ką S JOHNSON sakė apie Your NRG:

Fiendly and professional

Polite, friendly professional service. Also helpful.

Bethany

Your NRG

4 years ago

Hello, It is great to hear that you had a five star experience with Your NRG. Thank you for leaving us a review.

Negavote kvietimo palikti atsiliepimą?

Peržiūrėti visą mediją (7)

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Your NRG“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?