Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Your NRG apžvalgos

Rodomos visos 18,472 apžvalgos (-ų)

Kerry Parker

Patvirtinta „Feefo“

4 years ago

Ką Kerry Parker sakė apie Your NRG:

Ok...

Delivery was on time. However, the actual buying part due to website issues wasn't impressive. I was quoted one price clicked buy it now button nothing happened couldn't get into my account to use...

Skaityti daugiau

Bethany

Your NRG

4 years ago

Hello Kerry, We are sorry that you were unable to access your account online, we are currently working hard to resolve this issue. Our quotations are based on live pricing therefore as our trucks fill up and our capacity increases unfortunately this affects our prices hence why the price that you received over the telephone was higher than the price that you had received earlier in the day. Thank you for taking your time to leave us a review, we value your feedback.

A WALTON

Patvirtinta „Feefo“

4 years ago

Ką A WALTON sakė apie Your NRG:

Trustworthy company to deal with in my experience

Always delivered when promised and usually within 2-4 days of ordering, price always seems fair, no mess, no fuss, clear invoicing, pleasant staff on phone and delivery.

Bethany

Your NRG

4 years ago

Hello Mr Walton, It is great to hear that your oil was delivered as and when you expected it at a price that you were happy with. We are happy that you have had a seamless experience with Your NRG. Thank you for taking your time to leave us a review, we value your feedback.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Consistent Supplier

Friendly and helpful as always

Bethany

Your NRG

4 years ago

Hello, We are pleased that you are happy with the service that we provide. Thank you for continuing to use Your NRG and for taking your time to leave us a review.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Great Service as Always.

A great service as always ...... from my placing the order to delivery when promised & with a smile😊

Bethany

Your NRG

4 years ago

Hello, Thank you for taking your time to leave us a review. We are pleased that your oil was delivered as and when you expected it to be with a smile.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Delivered on time and with good service from staff

Bethany

Your NRG

4 years ago

Hello, Thank you for your review we are pleased that you were happy with your overall experience with Your NRG.

David Apperly

Patvirtinta „Feefo“

4 years ago

Ką David Apperly sakė apie Your NRG:

All good

Friendly and efficient service

Bethany

Your NRG

4 years ago

Hi David, We are pleased that you had a positive overall experience with Your NRG. Thank you for your custom and for leaving us a review.

SIMON

Patvirtinta „Feefo“

4 years ago

Ką SIMON sakė apie Your NRG:

Great Customer service

Great Communication and service.

Bethany

Your NRG

4 years ago

Hi Simon, We are really happy that you were pleased with the service that we delivered. Thank you for your five star review!

Ben Frank

Patvirtinta „Feefo“

Thirsk

4 years ago

Ką Ben Frank sakė apie Your NRG:

Straight forward and hassle free.

It was easy to get an online quote which then lasts for long enough to make an order. This seems fair given the volatile oil market. Having ordered they tell you the time window in which you can...

Skaityti daugiau

Bethany

Your NRG

4 years ago

Hello Ben, We are really happy to hear that you found ordering on our new website to be seamless and straightforward. We are glad that your oil was delivered as and when you expected it by one of our friendly delivery drivers. Thank you for taking your time to provide us with feedback, we really appreciate it.

Jayne Elliot

Patvirtinta „Feefo“

4 years ago

Ką Jayne Elliot sakė apie Your NRG:

Late delivery and delivered short fuel

Really poor

Bethany

Your NRG

4 years ago

Hello JayneAs discussed last week immediately following the delivery, unfortunately the driver did not have the additional 99 ltrs on his truck to fully complete the delivery however, 901 was delivered. Again, we do apologise for the shortfall and the delivery arriving a day later than promised. Your account has been reviewed as we discussed following this incident and will be managed by your regular key account manager moving forward. Thank you for your feedback.

Penny

Patvirtinta „Feefo“

Syresham

4 years ago

Ką Penny sakė apie Your NRG:

The delivery was on time and efficient without causing any disturbance

The men delivering the oil were friendly, professional and fast.

Bethany

Your NRG

4 years ago

Hello, Thank you for your five star review. We are really pleased that your oil was delivered as and when you expected it by one of our friendly delivery drivers.

Negavote kvietimo palikti atsiliepimą?

Peržiūrėti visą mediją (7)

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Your NRG“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?