Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Your NRG apžvalgos

Rodomos visos 18,472 apžvalgos (-ų)

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Oil delivered when they said ,by a friendly driver.

Bethany

Your NRG

4 years ago

Hello, We are pleased that your oil was delivered as and when you expected it, with a smile. Thank you for taking your time to leave us a review!

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Competitive prices

Easy to use website and competitive prices for domestic fuel.

Bethany

Your NRG

4 years ago

Hello, It is great to hear that you were pleased with your experience with us. Thank you for taking your time to leave us a review!

Denise Coduri

Patvirtinta „Feefo“

4 years ago

Ką Denise Coduri sakė apie Your NRG:

Competitive quote.

The delivery was the day after the final date advised. The delivery was due on or before 6/12/21 but was not delivered until 7/12/21. Nevertheless the price was competitive and the extra day did not...

Skaityti daugiau

Bethany

Your NRG

4 years ago

Hello, We are pleased that you are happy with the price that you received from us. We are really sorry that your oil was delivered after the advised delivery date that you were given. Thank you for your feedback, we appreciate it.

Customer

Patvirtinta „Feefo“

4 years ago

Ką Customer sakė apie Your NRG:

We requested an hours notice but did not get one

Bethany

Your NRG

4 years ago

Hello, We are really sorry that you didn't receive your hours notice that you requested, unfortunately sometimes it is difficult for our drivers to advise exactly when they will be delivering your oil as unexpected events can occur such as getting held up at other job or being stuck in traffic. We will ty our best to ensure that you receive this notice next time you order your oil. As our drivers are super efficient they are able to deliver in some situation's without you being present if you are happy for this to happen, as long as our driver has safe access to your oil tank. Thank you for your feedback.

Customer

4 years ago

Hello I can’t imagine much would of happened to a delay a delivery at 7:00 in the morning. Some people sleep in at weekends Thanks Tony

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

e mail day before delivery which is very helpful. Drivers always pleasant on the whole I am satisfied with the service.

Bethany

Your NRG

4 years ago

Hello, It is great to hear that you are satisfied with the service that you received from us and we are pleased that you found our delivery updates to be helpful. Thank you for your feedback.

Greg Devine

Patvirtinta „Feefo“

4 years ago

Ką Greg Devine sakė apie Your NRG:

Excellent service

Been using one of the more well known oil companies who use various suppliers and been let down numerous occasions without any apology or the refund of the premium delivery fee we have paid so had...

Skaityti daugiau

Bethany

Your NRG

4 years ago

Hi Greg, We are really happy that we were able to help you take care of your oil needs. It is great to hear that your oil was delivered promptly by one of our friendly drivers, at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to provide us with feedback!

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Delivery schedule 3 days early then never turned up.

Scheduled 3 days early then never turned up. Emailed Saturday morning still haven’t had a response 5 days later Definitely won’t use again

Bethany

Your NRG

4 years ago

Hello, We are really sorry to hear that you won’t use us again and we apologise that we were unable to deliver your oil on the day that you expected it to arrive. Unfortunately, there seems to have been some missed phone calls between yourself and our driver hence why your oil wasn’t delivered early as you originally expected it to be. We however can confirm that you oil was delivered within the original delivery window as we ensured that your oil delivery was prioritised on our tanker on the next available date. Again we apologise for the miscommunication that occurred.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Price was competitive and delivery efficient, even though I was not at home. The system seems to have changed since I last ordered oil, and was not as easy to use. I am also getting far too many...

Skaityti daugiau

Bethany

Your NRG

4 years ago

Hi, Thank you for your feedback. We are pleased to hear that your oil was delivered efficiently despite you not being at home. If you would like to unsubscribe from our marketing please could you email marketing@yournrg.co.uk which email address you would like unsubscribing from the marketing list and we will be happy to do this for you, so you will no longer receive emails.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Good service as usual

Easy and good delivery

Bethany

Your NRG

4 years ago

Hello, We are pleased that you had a five star experience with us! Thank you for taking your time to provide us with feedback.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Good friendly service from local team.

Bethany

Your NRG

4 years ago

Hello, We are pleased that you had a positive experience with Your NRG. Thank you for your review.

Negavote kvietimo palikti atsiliepimą?

Peržiūrėti visą mediją (7)

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Your NRG“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?