Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Your NRG apžvalgos

Rodomos visos 18,472 apžvalgos (-ų)

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

They could do with delivering the oil on the day they say they will. We were told the 10th or before and they showed up unannounced on the 12th, a Sunday, at 730am!

Bethany

Your NRG

4 years ago

Hello, Since our new website went live on 1st November, we have experienced issues with delivery dates pulling into our scheduling system correctly. We are really disappointed as we worked very hard to build our new site to improve customer experience and unfortunately this order was in the handful of orders that did not get delivered on time as a result. We do not usually work weekends, to avoid further delay we asked our drivers to come out on Sunday to ensure that you received your heating oil. We will investigate why no notification of our planned delivery was sent to you, we apologise for the inconvenience that this has caused.

Patikimas klientas

4 years ago

These things happen, good luck with the new system and grateful for you response,

Wood

Patvirtinta „Feefo“

4 years ago

Ką Wood sakė apie Your NRG:

Excellent Price

Bethany

Your NRG

4 years ago

Hello, We are pleased to hear that you are happy with the price that you received from us. Thank you for your custom and feedback!

A Davies

Patvirtinta „Feefo“

4 years ago

Ką A Davies sakė apie Your NRG:

Excellent service through. Great value for money and Dylan could not have been more helpful.

Bethany

Your NRG

4 years ago

Hello, Thank you for taking your time to leave us a review. We are really pleased that you are happy with our service, I will make sure that I pass on your appreciation.

M E Hibbert

Patvirtinta „Feefo“

4 years ago

Ką M E Hibbert sakė apie Your NRG:

Always a good service

Great service.

Bethany

Your NRG

4 years ago

Hello, We are really pleased to hear that you are happy with your past experiences with Your NRG! Thank you for your repeat custom and for taking your time to leave us a review.

Mark Styman

Patvirtinta „Feefo“

4 years ago

Ką Mark Styman sakė apie Your NRG:

very good price for quick delivery

Bethany

Your NRG

4 years ago

Hello Mark, It is good to hear that your oil was delivered promptly at a price that you were happy with. Thank you for your feedback!

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

They are good price but not happy about having to pay twice

Was good until they took the money out for the oil twice now I’ve got to wait days for a refund

Bethany

Your NRG

4 years ago

Hello, We really sorry that the payment for your oil was accidentally taken our of your account twice. I have checked the audit log on your account and I can confirm that your account was refunded £269.80 on 13.12.21.Thank you for your feedback.

Patikimas klientas

4 years ago

Thank you so much I’ve just looked it got refunded

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Very good

Very good , communicative and helpful. Driver extremely helpful as had to negotiate around parked cars.

Bethany

Your NRG

4 years ago

Hello, Thank you for choosing Your NRG and for taking your time to leave us a review. We are really pleased that you were happy with the service that we provide.

Customer

Patvirtinta „Feefo“

4 years ago

Ką Customer sakė apie Your NRG:

Good company

Always good prices and very reliable.

Bethany

Your NRG

4 years ago

Hello, It is great to hear that you rely on us to deliver you oil at a good price. Thank you for your repeat custom and for taking your time to leave us a review.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Great service

From initial enquiry staff were so helpful and pleasant. Highly recommend this company

Bethany

Your NRG

4 years ago

Hello, We are really happy that our friendly team were able to help you take care of your oil needs. Thank you for your custom and for taking your time to leave us a review, we value your feedback!

Rob Brown

Patvirtinta „Feefo“

4 years ago

Ką Rob Brown sakė apie Your NRG:

Excellent service

Quick, efficient service, once they found us. Tank locked afterwards and keys left in letterbox.

Bethany

Your NRG

4 years ago

Hi Rob, Thank you for taking your time to provide us with feedback. We are pleased to hear that your oil was delivered quickly and efficiently.

Negavote kvietimo palikti atsiliepimą?

Peržiūrėti visą mediją (7)

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Your NRG“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?