Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Your NRG apžvalgos

Rodomos visos 18,472 apžvalgos (-ų)

K Crocombe

Patvirtinta „Feefo“

4 years ago

Ką K Crocombe sakė apie Your NRG:

I ordered oil for a specific date and they delivered early. Unusually I’m unhappy. I ordered for then deliberately. I’m away and need to be certain the oil lasts. Too efficient!!!

Bethany

Your NRG

4 years ago

Hello, We are sorry that you are unhappy that your oil was delivered earlier than you expected, as you have said we always try and super efficient. Thank you for your feedback.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Top service

Bethany

Your NRG

4 years ago

Hello, We are pleased that you had a five star experience with Your NRG!

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Very happy Came earlier than planned which was good but alerted via email Driver very friendly and helpful

Bethany

Your NRG

4 years ago

Hello, Thank you for your review. We are pleased that your oil was delivered promptly, with a smile.

Tracey Evans

Patvirtinta „Feefo“

Tostock, Bury St Edmunds

4 years ago

Ką Tracey Evans sakė apie Your NRG:

Outstanding customer service! I had a phone call to tell me my delivery had been cancelled as the driver had been in close contact with someone who had tested positive for Covid-19 but they would...

Skaityti daugiau

Bethany

Your NRG

4 years ago

Hello Tracey, Thank you for your custom and for taking your time to leave us a review, we are really pleased that you are happy with the service that we provided.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

The threat of a possible fine means I may not be using the company again

We received no SMS message to notify us of the delivery. Something gone wrong? Tge delivery itself was fine although we had to wait which became a problem as we almost ran out of oil. Is a problem...

Skaityti daugiau

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Good experience

Very efficient delivery - asked for delivery by end of week but came next day after making the order. Very pleasant lady on phone taking the order.

Bethany

Your NRG

4 years ago

Hello, We are really pleased that you received your oil promptly and were happy with the service provided by our friendly sales team. Thank you for taking your time to leave us a review.

Daniel Murphy

Patvirtinta „Feefo“

Stewartby

4 years ago

Ką Daniel Murphy sakė apie Your NRG:

Your delivery driver left my side gate wide open when he left, both my dogs got out because of him

Bethany

Your NRG

4 years ago

Hi Daniel, We are really sorry to hear that this happened. We will pass this onto our transport team who will inform our driver to ensure that this does not happen again.

Mr j.p.langley

Patvirtinta „Feefo“

Cv129jx

4 years ago

Ką Mr j.p.langley sakė apie Your NRG:

By getting your delivery arriving at the stated times not ignoring the customer and don’t even have the decency to phone them up and apologies, it took three attempts to supply me with the heating...

Skaityti daugiau

Bethany

Your NRG

4 years ago

Hello, We appreciate that you are a loyal customer and we are really sorry that you had an issue with this order. Unfortunately our sales manager who was dealing with this is off sick however I have checked your account and I can see that since your conversation she has processed a £30 credit on your account for future a top up.

Andrew Barrett

Patvirtinta „Feefo“

4 years ago

Ką Andrew Barrett sakė apie Your NRG:

Great price and service

Prompt, good value and a lovey chap doing the delivery

Bethany

Your NRG

4 years ago

Hi Andrew, It is great to hear that you oil was delivered promptly, at a price that you were happy with by one of our friendly team. Thank you for your five star review!

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Great Service

Just moved into a new house and needed some oil urgently. Ordered on Friday and came on Tuesday as agreed. Delivery driver was great, chatty, friendly. Thanks again!

Bethany

Your NRG

4 years ago

Hello, We are pleased that we were able to help you to heat your home when you were in need. Thank you for your feedback, we appreciate it.

Negavote kvietimo palikti atsiliepimą?

Peržiūrėti visą mediją (7)

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Your NRG“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?