Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Your NRG apžvalgos

Rodomos visos 18,472 apžvalgos (-ų)

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Hmmm....

We ordered oil with two weeks notice of a potential delivery date and it didn't arrive on the due date. A phone call established that 'there were problems with the new website' - but no one let us...

Skaityti daugiau

Bethany

Your NRG

4 years ago

Hello, Sorry that you were not informed that your order was going to be delayed, we have had issues with some of the orders that were placed on our new website being pulled through to our database, hence why this issue occurred. We are currently taking this issue very seriously and are working hard to resolve it. Again we apologise for the inconvenience that this has caused. Thank you for your feedback.

David Foster

Patvirtinta „Feefo“

Le142uf

4 years ago

Ką David Foster sakė apie Your NRG:

Ordered fuel to be delivered by the 10t txt message 0n 13th it will be delivered more ******** delivered on 14th office staff feed me with poor excuses until I told them I knew on of the driver's...

Skaityti daugiau

Bethany

Your NRG

4 years ago

Hello, Thank you for your feedback, we apologise again for the delay to your delivery.

c Reeve

Patvirtinta „Feefo“

4 years ago

Ką c Reeve sakė apie Your NRG:

Great service

Excellent service very competitive price

david brighton

Patvirtinta „Feefo“

Tharston. Norfolk

4 years ago

Ką david brighton sakė apie Your NRG:

Delivered without me hearing them. Maybe I was having a snooze. 🙄

Very friendly on ordering and delivered when it was due. Recommended to my sister and she ordered too. A very painless operation

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Faster delivery Would be helpful particularly if NRG is delivering to my two next door neighbours. Had to wait over 10days for delivery when it would have been more efficient for NRG to deliver to...

Skaityti daugiau

Bethany

Your NRG

4 years ago

Hello, Thank you for your feedback. Our delivery dates depend on which delivery window you select when ordering your oil, we have quicker delivery options available online however you have to pay a premium for these options. Our routing for our tankers is locked in mid afternoon on the day that you place your order therefore if your neighbours ordered their oil before you did unfortunately the delivery route would have already been mapped for their order despite you living in the same area hence why your oil was delivered on a later date.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Our order was delivered when it was promised , with absolutely no fuss

Excellent service

Bethany

Your NRG

4 years ago

Hello,Thank you for your five star review, we are pleased that you are happy with our service.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

They delivered the oil in n time with no fuss.

Bethany

Your NRG

4 years ago

Hello,Thank you for your review, we are pleased that you are happy with our service.

Mr K Robinson

Patvirtinta „Feefo“

4 years ago

Ką Mr K Robinson sakė apie Your NRG:

There was a mistake with pricing ; when I received invoice it was substantially higher than price quoted at order . I have given a fairly high score as , when I queried the price , they quickly...

Skaityti daugiau

Bethany

Your NRG

4 years ago

Hello Mr Robinson, We are pleased to hear that the initial mistake that occurred on your invoice has been rectified. Thank you for your custom and for taking your time to leave us a review. We will look forward to taking care of your oil needs again in the future.

Customer

Patvirtinta „Feefo“

4 years ago

Ką Customer sakė apie Your NRG:

easy to order,confirmed delivery date and delivered on schedule

Bethany

Your NRG

4 years ago

Hello, We are really pleased that you are happy with our service from start to finish. Thank you for your custom and for taking your time to leave us a review.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

All satisfactory

Yes it was excellant

Bethany

Your NRG

4 years ago

Hello,Thank you for your five star review, we are pleased that you are happy with our service.

Negavote kvietimo palikti atsiliepimą?

Peržiūrėti visą mediją (7)

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Your NRG“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?