Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Your NRG apžvalgos

Rodomos visos 18,472 apžvalgos (-ų)

John Sparke

Patvirtinta „Feefo“

4 years ago

Ką John Sparke sakė apie Your NRG:

Delivered earler than promised.

Bethany

Your NRG

4 years ago

Hello John, We are happy to hear that you oil was delivered promptly. Thank you for choosing Your NRG to take care of your oil needs!

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Very good.

Bethany

Your NRG

4 years ago

Hello,Thank you for your custom and feedback, we are pleased that you are happy with our service.

G Skinner

Patvirtinta „Feefo“

4 years ago

Ką G Skinner sakė apie Your NRG:

on time and a very pleasant delivery person

It was very helpful that the delivery was notified before arrival, the delivery arrived on schedule and the person was very helpful and polite.

Bethany

Your NRG

4 years ago

Hello,We are really pleased that you are happy with your delivery. Thank you for choosing Your NRG and for taking your time to leave us a review.

Alan Nash

Patvirtinta „Feefo“

4 years ago

Ką Alan Nash sakė apie Your NRG:

Fantastic

Ordered delivered the next day most unexpected but brilliant service always return calls promptly very happy

Bethany

Your NRG

4 years ago

Hello Alan, We are happy to hear that your oil wad delivered promptly. Thank you for your five star review!

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Easy to order and speedy delivery

Helpful customer service team. Delivery is always within timescales promised.

Bethany

Your NRG

4 years ago

Hello, We are really happy that you had an overall positive experience with us. It is great to hear that our friendly customer service team were able to help you with your oil requirements. Thank you for your custom and feedback!

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Disappointed

Our tank is in the garage and we need to provide access for the fill-up. When I ordered the oil on 8.12.21 I specifically asked for no delivery between 17th and 20th December. Despite this the...

Skaityti daugiau

Laura Dawkins

Your NRG

4 years ago

Hello, firstly thank you very much for your order and thanks again for choosing Your NRG to heat your home. I can see that you are a loyal, long standing customer and I am very sorry that on this occasion we have let you down and our service was not up to our usual high standard. You must have been very frustrated and I have gone into your account and amended the delivery instructions, that it is OK to ring the door bell if it is early. Your feedback is important to us and whilst we can notify customers the day before by SMS or Email, our current system does not allow us to include delivery ETA's and we are currently working hard to improve our automatic communications for 2022 so watch this space. I hope this helps and that it does not affect our relationship moving forward. Take care, Laura.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Fast delivery

Delivered ahead of schedule. Decent experience. Will use again.

Bethany

Your NRG

4 years ago

Hello, Thank you for your five star review, we are pleased that you are happy with our service and delivery. We will look forward to taking care of your oil needs again in the future.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Delivered wrong amount!

Ordered 1900 litres but only 1400 delivered

Laura Dawkins

Your NRG

4 years ago

Hello, thanks again for your order and for taking the time to send us your feedback. I have checked your account and have asked the transport team to explain why the full amount could not be delivered. I will also give you a call to arrange a delivery of the balance of your order should you wish to accept it. Many thanks, Laura

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Christmas delivery

Great service. Driver was polite and efficient. Only negative was that delivery was later than expected. An update would have been appreciated

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Everything smooth and effortless. Delivered on time very professional

Very polite on the phone very knowledgeable and delivered exactly as promised

Negavote kvietimo palikti atsiliepimą?

Peržiūrėti visą mediją (7)

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Your NRG“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?