Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

„NST“ apžvalgos

https://www.nstgroup.co.uk

PUIKUS

School trips, we're on it

Paslauga

4.9

reitingai per pastaruosius metus

Rodomos visos 537 apžvalgos (-ų)

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie NST:

Abby Smith was great - above & beyond in her itinerary creation. It is too ...

Abby Smith was great - above & beyond in her itinerary creation. It is too early to say how the overall experience has gone however- this feedback is not requested at the right time - last year, the...

Skaityti daugiau

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie NST:

Bit of a mixed bag!

Adding all of the passenger information into the trip manager portal would have been very time-consuming and cumbersome. The timings were all out so we had to add in new activities to fill the...

Skaityti daugiau

Vicky

NST

9 years ago

Thank you for your feedback, Ruth. We’ve made some tweaks to the trip manager portal to improve the user experience following similar feedback. I’m sorry to hear the itinerary timings didn’t match your requirements and we’ll look to improve on this should you choose to travel with us again.

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie NST:

I would recommend NST as the first port of call when organising a school tr

A very efficient and helpful organisation, capable of flexibility in putting together a bespoke tour. Sean Cope and Kasia Talarowska are both excellent professionals within your organisation. 'My ...

Skaityti daugiau

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

Laura for CEO

Laura is amazing.

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

Excellent service by NST

Fantastic trip as always. Excellent accommodation. Well organised.

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie NST:

Superb customer service from Josh and Jessica. Always quick to reply and l...

Superb customer service from Josh and Jessica. Always quick to reply and look into any queries. Thank you.

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

fantastic trip/poor booking service

Fantastic trip, poor booking service. Changed dates several times to accommodate NST and they messed me about.

Vicky, Customer Services

NST

9 years ago

Thank you for your feedback and for taking the time to discuss this further with your co-ordinator, Rachel. I’m pleased to hear you’ve been happy with the service we’ve provided over the years although I was sorry to learn that you were disappointed with your most recent experience. Your feedback will be used to improve our service going forward.

Negavote kvietimo palikti atsiliepimą?

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“