A link to the website, but no instructions how to proceed.
I found it rather difficult to navigate the site. I followed the link that was given to me in the email but once I'd got to the website the process was unclear. What was I supposed to do? What button...
Skaityti daugiau
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your feedback, I have relayed this back to the IT Department and arranged for an Executive to contact you directly to discuss this further.
Should you have any further queries, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
Bendrinti
SE
Sean
Patvirtinta „Feefo“
4 years ago
Ką Sean sakė apie NICEIC Insurance Services:
OK
good price but very pushy with the telephone sales as 6 phone calls in 7 days
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your feedback , I apologise for the number of calls you have received over such a short period and I have notified the Manager of the team to allow them to invesitage this internally.
Should you have any further queries, or wish to discuss this in more detail, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
Bendrinti
CH
Christina
Patvirtinta „Feefo“
4 years ago
Ką Christina sakė apie NICEIC Insurance Services:
Affordable insurance awful group to deal with
If it wasn’t for the fact the indemnity insurance was cheap I wouldn’t use them.The legal documents emailed to me for my full inspection were beyond my comprehension as it is written in legal jargon...
Skaityti daugiau
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your response, unfortunately the documents are provided by the insurer and we are unable to change these, however we can explain the levels of cover and should you have any specific queries that we are unable to answer we can refer this to the insurer on your behalf and obtain that information for you.
I apologise that this was not done on this occasion, we do want to help customers to make sure they understand the documents as much as possible and I have arranged for an Executive to contact you directly to discuss this, and any other queries you may have, further.
Should you wish to contact us in the meantime, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
Bendrinti
JO
John
Patvirtinta „Feefo“
New Malden
4 years ago
Ką John sakė apie NICEIC Insurance Services:
Quick, courteous and efficient.Re newed with little fuss.
Despite not receiving initial email all was sorted out via a quick phone call.
0
Bendrinti
CH
Chris
Patvirtinta „Feefo“
4 years ago
Ką Chris sakė apie NICEIC Insurance Services:
Very easy to deal with, great product at a good price.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Disappointed
No reminder received or renewal quote sent, I had to do all the chasing to get insurance
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your feedback, I apologise you were not contacted in a timely manner this is certainly not how a customer should be dealt with at renewal stage. I will relay this back to the manager so they can invesitgate this matter internally and prevent it from happening again in the future.
Should you have any further queries, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
NICEIC Insurance Services provides affordable, high quality insurance cover for electricians and electrical contractors, heating, plumbing and gas engineers, renewables installers, and a wide range of other tradespeople.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
NICEIC Insurance Services provides affordable, high quality insurance cover for electricians and electrical contractors, heating, plumbing and gas engineers, renewables installers, and a wide range of other tradespeople.