The temporary free 14 day bike insurance was very easy to set up and gave us a sense of security for what are to us significant purchases and also gave us breathing space to search for and compare...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Excellent - reasonable premium and simple to arrange
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Good coverage and price.
Competitive price and good standard cover. Website was easy to navigate making the purchase easy. Unable to comment on the actual claims process and experience.
0
Bendrinti
HN
Hugh Neal
Patvirtinta „Feefo“
Erith
2 years ago
Ką Hugh Neal sakė apie Cycler:
Second to none.
The customer service at NexGen Insurance is second to none. I had some problems getting my insurance policy payment authorised by my bank. Karen at NexGen phoned me and we resolved the problem within...
Skaityti daugiau
0
Bendrinti
TG
Tracy Goodall
Patvirtinta „Feefo“
2 years ago
Ką Tracy Goodall sakė apie Cycler:
honest and straightforward
very competitive price and easy online system
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Very good service and friendly staff on the telephone. Looking after me and my cycles especially when I needed them most recently. Would highly recommend
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Very pleased with the service I’ve received to date. Seems this business genuinely cares about their customers.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Just started
So far, so good. Easy to set up and reasonable price.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Excellent insurance for your bike
Excellent price and product.
0
Bendrinti
AD
Andy D
Patvirtinta „Feefo“
2 years ago
Ką Andy D sakė apie Cycler:
Watch out for the Excess
Not transparent about the excess cost for their ebike scheme. Most other insurers are at around £100 but Nextgen were £450! This was not clearly explained until you got the policy documents .
Alan
Cycler
2 years ago
Hi Andrew,
Thanks for taking the time to share your feedback.
As we've shared with you via e-mail, the excess details were available within our FAQ's, the policy documentation and the 'inclusions and exclusions' page, however, we agree, they could've been clearer.
As we also shared, we've since launched our new online journey and when you enter the details of a bike, the excess is displayed for that bike immediately. Additionally, our excess levels have now decreased, no longer are they set at 5% of the bike value and set excesses are now in place.
I can see that our team has been in touch and confirmed the cancellation of your policy, from inception and provided a full refund of premium.
Once again, thanks for your feedback. We wish you many happy days of cycling.
Thanks,
Team NextGen
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
