Telephone enquiry promptly dealt with by knowledgeable staff, who went on to assist with stateroom availability during the call. Booking all sorted in what was probably about 10 minutes.
By the time we received our travel documents, we had had already packed tuxedo etc.
only to be told that there were no formal nights on this cruise. Inconvenient.
Alexander
Mundy Cruising
6 years ago
Thank you for taking the time to provide this feedback. I’m sorry that the pre-cruise documentation provided in September wasn’t clearer about the dress code for your cruise, and that you received your tickets from Regent late. I understand from our admin team that the cruise line couldn’t send these out until they had received some missing guest information, and that we had some problems contacting you to obtain this. We will be in touch shortly to ensure that we have the correct contact details for you in future.
Atsiliepimai apie gaminius
Pirkimo data: 22/11/2019
0
Bendrinti
ML
Mr. Steve Lamb
Patvirtinta „Feefo“
Shetland
6 years ago
Ką Mr. Steve Lamb sakė apie Mundy Cruising:
Everything sorted out with great ease, even received an upgrade from Crystal which was really appreciated. Will be using Mundy Cruising again.
Perfect service from start to finish and after. Attentive, and efficient and always on the ball in every aspect from the initial consultation, through to booking and after the holiday finished.
Atsiliepimai apie gaminius
Pirkimo data: 12/11/2019
0
Bendrinti
MC
Mr. Christopher Cotton
Patvirtinta „Feefo“
6 years ago
Ką Mr. Christopher Cotton sakė apie Mundy Cruising:
They provided all the information we required and organised hotels and transport which made for a relaxed holiday knowing everything was in place. Excellent service thanks to Cathy.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.