Uneven service. Paperwork not processed properly and information not passed on.
Alexander
Mundy Cruising
4 years ago
Dear Mrs Davey,
Many thanks for your comments and taking the time to provide valuable feedback. I’m sorry that you found our service to be lacking. It is important that we always meet and exceed our guests expectations so I’d welcome the chance to talk through exactly the problems you experiences so we can ensure they never happen again. I’ll try to reach you after the Jubilee weekend.
Yours sincerely
Sharon Trigg
Atsiliepimai apie gaminius
Pirkimo data: 09/05/2022
0
Bendrinti
MA
Mr. Robert Adair
Patvirtinta „Feefo“
4 years ago
Ką Mr. Robert Adair sakė apie Mundy Cruising:
They are very well informed about each cruise line and itinerary. That means their advice is very trustworthy.
I've been using Mundy for years and their service has always been exemplary. The team are knowledgeable, helpful and responsive.
Unlike most other travel these days, working with a travel agent to...
Sharon at Mundy cruising is truly excellent. Despite the huge workload at the moment with all the covid changes and cancellations to cruises she is efficient and unflappable. Highly recommended.
Munday excellent as ever BA as disappointing as ever
Atsiliepimai apie gaminius
Pirkimo data: 27/02/2022
0
Bendrinti
MP
Miss Tracey Parr
Patvirtinta „Feefo“
4 years ago
Įkelta medija
Peržiūrėti visą mediją (1)
Ką Miss Tracey Parr sakė apie Mundy Cruising:
Helen was very helpful from start to finish, always easy to get hold of, didn't get fed up with my questions - nothing was ever a problem. Cruise itinerary arrived in good time before holiday.
From start to finish Mundy Cruising's service was exemplary. All our flight and cruise arrangements were handled professionally and last minute changes executed without fuss. We have already booked...
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Mundy Cruising was the very first cruise specialist in the UK. We have been making the best cruise holidays even better since 1970.
How? Simply by offering our clients more expertise, more personal service, more unique ideas, more fascinating add-ons, more fabulous freebies and finally (and vitally) more peace of mind.