I was advised about the parts I needed and given a list and cost, some of the parts had to be ordered lin. Bit of a hitch on delivery but the mower magic team came through and things sorted quickly....
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Pirkimo data: 28/07/2026
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Patvirtinta „Feefo“
8 days ago
Dispatched very quickly, not had to contact them. As mentioned the garage won’t survive on the west coast of Scotland
The service from Mower Magic was outstanding. I pre ordered my Luba 3 5000 expecting it to take a few weeks to arrive, as it's sold out on the mammotion website. I received an email with the dispatch...
Sorry maybe my previous description should've been in this box as nothing against Zac in particular
Jez Hall
Mower Magic Ltd
11 days ago
The service was not a "Bad Service" and we politely ask you to remove the name from the review.
Patikimas klientas
11 days ago
Have you ever heard the expression 'the customer is always right'? Maybe your customer service takes you down another point! You've asked for a review, I've given you an honest review - how I feel about the service. The name was in the title of the question hence used it in my answer as I didn't want it to reflect negatively on him.
Atsiliepimai apie gaminius
Jez Hall
Mower Magic Ltd
11 days ago
We are disappointed that you have decided to publicly vent like this - the machine came in for a repair and joined the queue of machine that we have to repair. The process is straightforward and we work on each machine in turn. With a warranty repair we have to submit details to the manufacturer - in China - and await their authorisation for the repair at no cost to you. All this takes time and we simply do not have the resource to keep updating when there is no update to make. A few days in our workshop following a well trodden procedure does not equate to "a bit of a nightmare". You do not have to "follow up on everything", you just need to be patient and wait for the repair to naturally come to a conclusion. Please note, You are free to go where ever you want for your robot repairs, and we do not agree that you are using our workers names in your "reviews".
Mower Magic is a family run business, where customer care is the main priority. We can give our customers the whole package, from the moment you think you like the look of a product, right through to the after sales service. . Also see our sister site,
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Mower Magic is a family run business, where customer care is the main priority. We can give our customers the whole package, from the moment you think you like the look of a product, right through to the after sales service. . Also see our sister site,