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I am so sorry to read this. If this has not been resolved please contact our customer service team at help@moth-prevention.com Best wishes Amanda

Thank you so much for such a great review and the 5 stars on our Clothes & Carpet Moth Trap Refills! We are delighted to read that the Traps are working well for you. Our Traps are active for 12 weeks after opening and can be moved around areas of your home where you suspect moths may be present. They will help break the breeding cycle by attracting the adult male moths to the sticky pheromone strips. If you are catching a large amount of moths in a short space of time you may wish to consider one of our Killer Kits which will get rid of Clothes Moths, Larvae and Eggs. Should you need any further help or guidance please do contact us at help@moth-prevention.com Best wishes Amanda

Thank you so much for your 5 star feedback on our Clothes & Carpet Moth Trap Refills. We really appreciate it! Best wishes Amanda

Thank you for your 5 stars and feedback on our Clothes & Carpet Moth Trap Refills. Our Traps attract the active adult male moths, they will not catch females or juveniles. The price of the Traps is reflected in their quality and impressive catch rate. The glue strips are made using a blend of German natural female moth pheromones and have 3 x surface area of other traps. Once the Traps are activated they have a lifespan of 12 weeks and will help break the moth breeding cycle. The traps can be moved to different areas where you suspect the presence of moths, as long as they are 3 - 6 feet above floor level. Best wishes Amanda

Thank you for your 5 star feedback on our Clothes and Carpet Moth Trap Refills. It is great to read that you like our product and that it is working well for you. Best wishes Amanda

Thank you so much for your 5 star review on our Clothes & Carpet Moth Trap Refills. We are delighted to read that they are working for you and that you find them easy to use! Best wishes Amanda

Thank you for your 5 star review on our Clothes & Carpet Moth Trap Refills. It is great news to read that they have worked for you. Best wishes Amanda

Wow, thank you so much for your 5 stars and great feedback on our Clothes & Carpet Moth Trap Refills! We are delighted to read that they have successfully eliminated your moth problem. Best wishes Amanda

We really appreciate your 5 star review of our Clothes & Carpet Moth Trap Refills - thank you so much! Best wishes Amanda