Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Momentum Life Atsiliepimai | Klientų aptarnavimo atsiliepimai apie {{merchantUrl}} | „Feefo“

TC

Trusted Customer

8 years ago

Ką Trusted Customer sakė apie Momentum Life:

All good

Atsiliepimai apie gaminius

Pirkimo data: 09/02/2018

1

TC

Trusted Customer

8 years ago

Ką Trusted Customer sakė apie Momentum Life:

Great Customer Service

Lovely talk on the phone. Very easy instructions. I wasn’t pressured into any plan. They helped me find one that was right for me

Atsiliepimai apie gaminius

Pirkimo data: 07/02/2018

0

TC

Trusted Customer

8 years ago

Ką Trusted Customer sakė apie Momentum Life:

Pretty slow and slack at getting back to clients when you say you will. Not happy and thinking of switching and cancelling my policy

Sally MacKenzie

Momentum Life

8 years ago

Hi Emily,

Thank you for leaving us a review. Whilst it's disappointing to hear that you've not received timely responses to your queries thus far, we do appreciate your honesty.

I've passed your comments on to our Customer Service Manager to look into and arrange a call to provide assistance. We'll also follow up with our staff regarding response wait times.

If you have any other feedback you'd like to share, please do not hesitate to do so. Comments such as yours help us continually improve the service we provide, so once again, thank you for sharing with us.

Warm Regards,
Sally

Momentum Life

Sally MacKenzie

Momentum Life

8 years ago

Hi Emily,

We've followed up on your review since yesterday. Our Customer Service Manager, Emma, confirms that we tried to reach you last week to confirm some details and answer any questions you may have. We also called yesterday evening, after receiving your review.

A member of the Customer Service Team has sent an email today, and will also give you another call tonight to assist. If you are unable to answer our call at that time, please contact us directly on 0800 108 108 or email the team at customerservice@momentumlife.co.nz to arrange a convenient time for us to to call you.

Warm Regards,

Sally

Sally MacKenzie

Momentum Life

8 years ago

Hi Emily,

Our Customer Service Team has been trying to contact you to update some information and answer any questions you may have. Could you please give us a call at your earliest convenience on 0800 108 108 or email customerservice@momentumlife.co.nz to arrange a call at a time most convenient for you. Thank you!

Warm Regards,
Sally
Momentum Life

Pirkimo data: 07/02/2018

0

TC

Trusted Customer

Apiti, Manawatu

8 years ago

Ką Trusted Customer sakė apie Momentum Life:

Awesome customer service!

The woman who returned my inquiry was helpful, friendly and very personable. She answered all my questions clearly and patiently. I get well looked after, and wasn't left guessing about anything. The...

Skaityti daugiau

Pirkimo data: 14/02/2018

0

TC

Trusted Customer

8 years ago

Ką Trusted Customer sakė apie Momentum Life:

Excellent

Excellent service and phone manner. A pleasure to deal with!

Atsiliepimai apie gaminius

Pirkimo data: 22/01/2018

0

Patikimas klientas

8 years ago

Good explain information

Pirkimo data: 09/02/2018

0

Patikimas klientas

8 years ago

I thought it was a scam because he said I would have a email the next day was quite worried about it

Sally MacKenzie

Momentum Life

8 years ago

Hi,

Thank you for taking the time to leave us a review.

Please let us know if you have any questions about your policy. Our Customer Service Team are happy to answer any questions, explain policy details, or update the information we have on our system! They can be reached directly on 0800 108 108 or at customerservice@momentumlife.co.nz.

Warm Regards,
Sally

Momentum Life

Pirkimo data: 26/01/2018

0

TC

Trusted Customer

8 years ago

Ką Trusted Customer sakė apie Momentum Life:

Plain and clear about the policy

She was very good at explaining the policy

Atsiliepimai apie gaminius

Pirkimo data: 24/01/2018

0

TC

Trusted Customer

8 years ago

Ką Trusted Customer sakė apie Momentum Life:

Very welcoming and understanding love the device I had received from yous would recommend any of my family and friends to sign up with yous

Atsiliepimai apie gaminius

Pirkimo data: 05/02/2018

0

TC

Trusted Customer

auckland

8 years ago

Ką Trusted Customer sakė apie Momentum Life:

excellent service

the person who i dealt with was so great

Atsiliepimai apie gaminius

Pirkimo data: 26/01/2018

0

„Momentum Life“ apžvalgos

Funeral InsuranceDaugiau šio produkto apžvalgų (490)Peržiūrėti produkto interneto svetainęIt’s what I expected it to be

Funeral InsuranceDaugiau šio produkto apžvalgų (490)Peržiūrėti produkto interneto svetainęGreat deal for piece of mind.

Funeral InsuranceDaugiau šio produkto apžvalgų (490)Peržiūrėti produkto interneto svetainęBecause she explained it clearly and precise no jargon

Funeral InsuranceDaugiau šio produkto apžvalgų (490)Peržiūrėti produkto interneto svetainęVery happy with what I had received and happy with the purchase so thank yosu

Funeral InsuranceDaugiau šio produkto apžvalgų (490)Peržiūrėti produkto interneto svetainęfuneral insurance at the moment

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?