Good service in that it’s a good price and arrived quickly. However I had to employ a builder to put the shelves together as none of the holes lined up, so my cost was actually double what I paid....
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Mocka Customer Service NZ
Mocka New Zealand
2 years ago
We are grateful that you took the time out to leave us a review and thank you for bringing this to our attention. Please reach out to us on 0508 466 252 (Monday to Friday) or contact us at hello@mocka.co.nz, if you still require assistance as we would love the opportunity to make this right.
Atsiliepimai apie gaminius
0
Bendrinti
LC
Linda Clare
2 years ago
Pirkimo data: 19/10/2022
Ką Linda Clare sakė apie Mocka New Zealand:
Very fast delivery and excellent instructions.
Mocka Customer Service NZ
Mocka New Zealand
2 years ago
You’re the best, thank you again for sharing such a positive experience. It means the world to us
Online ordering was wonderful.
Really easy, and informed by the Mocka team on receipt of order, processing and dispatch, then via the shipping co of delivery :)
Mocka Customer Service NZ
Mocka New Zealand
2 years ago
Thank you for the wonderful review and for taking the time to share your feedback with Mocka. Our priority is customer service, and we are ecstatic that we met that mark.
Easy to use website. Order was very easy and great communication from there. an email was sent to let me know things were actioned, then another to say the desk was on the way. This was followed up...
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Mocka Customer Service NZ
Mocka New Zealand
2 years ago
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to seeing you again.
Atsiliepimai apie gaminius
Mocka Customer Service NZ
Mocka New Zealand
2 years ago
We are grateful that you took the time to leave us a review.
We have bought a few items from Mocka!!!
Each item is well made, economical and arrives quickly without any problems!
If you are considering buying from Mocka just do it!!!
Mocka Customer Service NZ
Mocka New Zealand
2 years ago
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Atsiliepimai apie gaminius
Mocka Customer Service NZ
Mocka New Zealand
2 years ago
Thanks again for being a loyal customer and writing this awesome review.
I was unhappy with the strong chemical smell of my drawers for my daughters room. They said simply to air them out and they are all parents and find them fine.
Mocka Customer Service NZ
Mocka New Zealand
2 years ago
Thank you for taking the time to place feedback via Feefo on your recent purchase with us, very helpful. We can see that the team has been in touch with you via email to assist in resolving this issue and are awaiting your return email with the additional information required. We look forward to hearing from you and having this resolved as swiftly as possible.
This was a replacment order for a set of tables were only one was delivered to my home.. I didn't want to miss out so ordered another while I wait on a resolution.
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