Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Mocka Atsiliepimai | Klientų aptarnavimo atsiliepimai apie https://www.feefo.com/reviews/mocka-au | „Feefo“

Rodomos visos 524 apžvalgos (-ų)

Patikimas klientas

7 years ago

Pirkimo data: 05/09/2017

Delivery was fast. Products are exactly the way they look in the photos. Amazing quality, the chairs hold a lot of weight. Cupboard doors open and close well, cubes are very sterdy.

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Patikimas klientas

7 years ago

Pirkimo data: 01/09/2017

Great product and service

Quick cheap delivery. Easy assembly with great, easy to follow instructions.

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Trusted Customer

7 years ago

Pirkimo data: 30/08/2017

Ką Trusted Customer sakė apie Mocka:

Product great but customer service terrible

Customer service, communication & a care factor for your customers

Mocka Customer Service AU

Mocka

7 years ago

Hi Nada,

Many thanks for taking the time to provide feedback.

We do understand there was an issue with your Desk and once replacement parts were sent, this was exacerbated by delivery issues.

While this was a frustrating experience, this certainly was not our intention - for this we cannot apologise enough.

We are constantly looking for ways to improve our products and service and we will definitely pass this on.

Kind Regards,

Mocka Customer Service

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Trusted Customer

7 years ago

Pirkimo data: 28/08/2017

Ką Trusted Customer sakė apie Mocka:

i first recieved the wrong order. then it was corrected 3 weeks later. very slow.

Mocka Customer Service AU

Mocka

7 years ago

Hi Bianca,

Thank you for your review, we appreciate your feedback. We are constantly looking for ways to improve our products and service and we will definitely pass this on.

The Mocka Customer Service Team.

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Patikimas klientas

7 years ago

Pirkimo data: 28/08/2017

Prompt and efficient

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Patikimas klientas

7 years ago

Pirkimo data: 24/08/2017

Great service and product

- Easy online purchase - Quick delivery - Quality product at much lower price point than competitors - Polite knowledgeable customer service personnel on phone when I called to ask about missing...

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Patikimas klientas

7 years ago

Pirkimo data: 23/08/2017

Great price and great service!

Shadow boxes were a great price, arrived quickly and great quality. Have bought from Mocha previously and wouldn't hesitate to do again. Excellent service!

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Patikimas klientas

7 years ago

Pirkimo data: 23/08/2017

Very happy customer!

I love the Piccolo kids teepee I brought. It was exactly as per the product description and I couldn't believe how quickly it was delivered. Thank you!

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Trusted Customer

7 years ago

Pirkimo data: 23/08/2017