Thank you for your feedback Julian, and we sorry that you have experienced issues with the Identity Verification process, which is a mandatory requirement by OPITO to complete the course online. After speaking to our technical support team, we have confirmed that your ticket was responded to. Unfortunately, it looks like the email address you initially provided was input incorrectly in our Live Chat system which may have meant you did not receive notifications with the responses from the team. We are pleased to see that you have now been able to complete the ID verification, if you require any further assistance please do not hesitate to contact support@mintra.com
