Thank you for sharing your experience! 😊 We’re so pleased our team could help with your phone order and have everything ready so quickly for pickup. It’s great to hear you’re already noticing an improvement, and we hope the supplements continue to help. We really appreciate your feedback!
Pirkimo data: 28/01/2026
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Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 months ago
Everything was excellent plus delivery & ordering was fantastic with such helpful staff 😃
Stacie
Metabolics
6 months ago
Thanks for the lovely feedback! 😄 We’re so glad you enjoyed everything and found our team and delivery service helpful. We really appreciate it!
Excellent, got an update from customer support that DHL is holding my shipment for a missing paper, so I contracted them for immediate resolution.
Stacie
Metabolics
6 months ago
Thank you for the update! 😊 We’re glad our customer support could keep you informed and that the issue with DHL is being resolved quickly. We really appreciate you letting us know!
Atsiliepimai apie gaminius
Stacie
Metabolics
6 months ago
Thank you for the detailed feedback. We’re glad to hear the supplement is supporting your energy, recovery, and overall balance, and that it works well alongside the other Metabolics vitamins. We really appreciate you taking the time to share your experience.
Delivery was quick.
Custom service was good, but had limited information about US Amazon availability timeline. No emails were sent/returned, but revisiting chat I found previous questions had been...
Skaityti daugiau
Atsiliepimai apie gaminius
Stacie
Metabolics
7 months ago
Thank you for your feedback. Our formulas are also with consideration of the quantities we sell, and the longevity of our products. It is not that a product will necessarily become unsafe after the three-month period, but we cannot guarantee its potency after this time. So, you may find that the product is less effective after three months as the longer it is used, the more the bottle is opened on a daily basis it may lead to exposing the product to a source of contamination (such as moisture ) or Oxygen and this may affect the efficacy of the product.
Most people take B vitamins at dosages far in excess of the NRV. This is because B vitamins are generally considered to have a fairly low absorption proportional to their consumption, meaning that you only benefit from a small percentage of what is actually consumed.
As you can imagine, everybody has very different requirements for supplementation. For example, somebody who weighs 65kgs and has a plant based diet will most likely have a very different requirement for supplementary B12 to someone who weighs 90kgs but eats a lot of red meat.
We always recommend that people take supplements following professional consultation to ensure they are getting what they need and we state on the product page and the bottle itself that dosage can be changed as directed by your healthcare practitioner.
GD
Graham E Dunkle
7 months ago
Thank you for the detailed reply.
To clarify, our feedback was not about safety concerns after three months, but about avoidable waste and access barriers. We fully understand why you cannot guarantee potency beyond that period. The issue is that, at low clinically appropriate doses of P5P, the current bottle size makes it impossible to use most of the product within the stated window, leading to unnecessary disposal.
We are intentionally using low, targeted dosing under professional guidance, not high-dose supplementation. For that use case, a smaller bottle would materially improve usability, affordability, and sustainability.
Availability is also a significant issue. Purchasing directly from the US is prohibitively expensive, and Amazon US had been the only viable option. With no estimate from either Amazon or Metabolics on restocking, this effectively removes access to a product that otherwise meets our needs extremely well.
We are not asking for dosing advice, but providing product feedback from a subset of users who require clean formulations at modest doses. A smaller bottle size and clearer international supply continuity would be very welcome.
Thank you for considering this.
Stacie
Metabolics
6 months ago
We completely understand your point regarding low, targeted dosing under practitioner guidance. Many healthcare practitioners prefer to begin with lower dosages so they can appropriately tailor supplementation based on individual factors such as age, sex, body weight, diet, lifestyle, and specific clinical needs. This approach allows for greater flexibility and precision when adjusting intake, rather than defaulting to higher-dose supplementation.
At present, we produce this product in its current strength and bottle size primarily in response to customer demand. As mentioned previously, many customers purchase this product following practitioner recommendations that exceed the label dose, which is why the current format has remained commercially viable. That said, we fully acknowledge that this does not suit all use cases, particularly those involving lower-dose, longer-term protocols where minimising waste is an important consideration.
Your feedback regarding bottle size, sustainability, and accessibility is both valid and appreciated. While there has not yet been sufficient demand to justify a smaller bottle size, this is exactly the type of constructive insight we take forward when reviewing product formulations. We will raise this specifically at our next management meeting for discussion.
Regarding Amazon US availability, we understand how frustrating this can be. We do ship stock to the US on a monthly basis; however, once shipments clear customs, timelines are unfortunately outside of our control and depend entirely on Amazon’s internal receiving and processing systems. This is why we’re unable to provide a definitive restock date, but we do appreciate your patience and your feedback on how critical this channel is for international customers.
Thank you again for taking the time to contact us.
second time ordering these changed the delivery date through customer service was easy and got prompt answers to my questions
was helpful and followed through with delivery I had asked for - great
Quality and purity are the Metabolics difference
We want our nutritional supplements to do their job, and do it as effectively as possible. They need nothing to hold them back. So that's what we give them.
It all starts with the ingredients. Quality out demands quality in. We source the best quality raw materials, of the highest purity, then we add ... next to nothing. Most of our capsules products contain only the active ingredients - and nothing else.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Quality and purity are the Metabolics difference
We want our nutritional supplements to do their job, and do it as effectively as possible. They need nothing to hold them back. So that's what we give them.
It all starts with the ingredients. Quality out demands quality in. We source the best quality raw materials, of the highest purity, then we add ... next to nothing. Most of our capsules products contain only the active ingredients - and nothing else.