Professional. They know their business and my requirements.
0
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Patikimas klientas
Patvirtinta „Feefo“
3 months ago
Impressive service
The human who answer the phone do so in great time. And these arnt a bunch of moody teenagers who just wants to 67 out of there. No these guys are professional, personable, and clearly knowlageable...
Skaityti daugiau
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Patikimas klientas
Patvirtinta „Feefo“
3 months ago
Great service
Really simple, respond quickly to any questions. Value for money.
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Patikimas klientas
Patvirtinta „Feefo“
3 months ago
Highly recommend
Great value for money and easy forms etc
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Patikimas klientas
Patvirtinta „Feefo“
3 months ago
Sales team keep calling even though the policy is set to auto-renewal
I received 5 calls from different salespeople before my policy was expiring, even though it was set to auto-renewal
Ariana Greenwood
Markel Direct
2 months ago
Hi there,
Thank you for taking the time to write a review.
I’m sorry for the frustration caused by the number of calls you received ahead of your renewal. I understand you have since spoken with our Customer Service team, who have explained the reason for the volume of calls made at that time.
We appreciate your feedback regarding the volume of calls and your contact preferences, and this has been noted to help improve future communications.
If there is anything else we can help with, please do not hesitate to get in touch with us on 0800 640 6600.
Best wishes,
Ariana
0
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Patikimas klientas
Patvirtinta „Feefo“
3 months ago
0
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MG
Mr Gontar
Patvirtinta „Feefo“
GBR
3 months ago
Ką Mr Gontar sakė apie Markel Direct:
Friendly and efficient.
Always an excellent service over many years. Very keen to clear up enquiries and put my mind at rest over questions.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.