Easy from start to finish. Very very helpful and got me sorted.
Stephen
Mackenzie Hodgson
4 years ago
Hello,
Thank you for taking a policy with ourselves.
We are pleased to read your review, it is much appreciated.
Kind Regards.
Stephen @ the Social Media Team.
Hello,
Thank you for your review, we are glad you were dealt with quickly and hassle free.
Your 5*'s is much appreciated.
Kind Regards.
Stephen @ the Mackenzie Hodgson Social Media Team.
Hello.
Thank you for your review and 4*'s - this is much appreciated.
We look forward to speaking from you soon.
Kind Regards.
Stephen @ the Social Media Team.
Excellent, sorted my insurance out over the phone in a few minutes. Had a little bother with their new over the phone payment system but eventually all was well. my renewal for 2021 is actually...
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Stephen
Mackenzie Hodgson
4 years ago
Hello,
Thank you for your review & renewing with us, this is much appreciated.
We are glad you got to use our new payment system, sorry for the trouble however.
Let's hope we can offer you something as competitive next year.
Kind Regards.
Stephen @ the Mackenzie Hodgson Social Media Team.
I was refused insurance by this company for having done the right thing in reporting that someone had hit my car whilst it was stationary in my drive and that he may try to claim as he was drunk at...
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Kate
Mackenzie Hodgson
4 years ago
Hi,
I am really sorry about this, I have just sent you an email from social@mhbike.co.uk if you could please look out for that.
Kind Regards,
Kate
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