We were well informed of our daily activities. The coach had luxury seating we traveled in first class comfort.
Atsiliepimai apie gaminius
Mantombi
Luxury Gold
7 months ago
Thank you for sharing your thoughtful feedback. It is gratifying to hear that you found the tour comprehensive and that the daily activities and travel arrangements met your expectations. We appreciate your recommendation and are pleased that the experience proved memorable for you.
Pirkimo data: 18/02/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 months ago
Hotel breakfast was the best part of the meal experience but lunch and dinner services were 3 stars at best especially the drinks were so cheap and limited. If you need to charge more to provide...
Skaityti daugiau
Atsiliepimai apie gaminius
Mantombi
Luxury Gold
7 months ago
Thank you for sharing your feedback. We appreciate your positive remarks regarding our breakfast offering. We are, however, sorry to learn that lunch, dinner, and the drinks selection did not meet your expectations. Your observations regarding the quality and variety of food and beverages are valuable to us, and we will certainly take them into consideration as we review our dining services. Our aim is to enhance the overall experience for all our guests, and your comments will assist us in making necessary improvements.
Pirkimo data: 20/02/2026
0
Bendrinti
AB
Annette Baker
Patvirtinta „Feefo“
AUS
7 months ago
Ką Annette Baker sakė apie Luxury Gold:
Staff were lovely in hotels. Holi was a waste of time. Missing doing things on the itinerary disappointing. Indian wine provided with some dinners not good.
Atsiliepimai apie gaminius
Mantombi
Luxury Gold
7 months ago
Thank you for your valuable feedback. We are sorry to hear that aspects of your experience did not meet your expectations, particularly regarding the itinerary and the quality of some inclusions. Your comments about the scheduling and the selection of wine have been noted and will be carefully considered as we seek to improve our services. We appreciate your recognition of the hotel staff and have shared your feedback with the Operations Department. We appreciate your feedback and the opportunity to review your experience.
Pirkimo data: 21/02/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 months ago
Atsiliepimai apie gaminius
Mantombi
Luxury Gold
7 months ago
Thank you for your thoughtful feedback. We are pleased to hear that you found the tour intellectually enriching and appreciated the depth of cultural experiences offered. We acknowledge your comment regarding the limited opportunity to enjoy the accommodation and its facilities, and will carefully consider this as we review our future itineraries. Your insights are greatly valued.
As per my previous comments, simplifying the customer experience whilst providing a personalised itinerary
Atsiliepimai apie gaminius
Mantombi
Luxury Gold
7 months ago
Thank you for taking the time to share your detailed feedback. We sincerely appreciate your positive comments regarding the itinerary, accommodations, and the exceptional guidance provided by Tien in Vietnam. Your suggestions concerning the balance of time between Ha Long Bay and Hanoi, as well as your observations on specific group activities, are invaluable and will be considered in our ongoing efforts to refine our tours.
We acknowledge your concerns regarding pre-departure communication and the complexity caused by multiple portals. Your expectation for a streamlined, personalised itinerary is entirely reasonable, and we regret any inconvenience experienced. Please be assured that we are actively working to enhance the clarity and integration of our customer communication, with particular attention to the issues you have highlighted.
Thank you once again for your constructive feedback, which is instrumental in helping us improve the overall experience for our guests.
Pirkimo data: 20/02/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 months ago
Excellent!
The only thing I would change is:
On the Nile cruise on the Tosca River boat.
The spa needs a better comfortable bed & head rest. My husband, daughter & I used the spa treatments a lot....
Skaityti daugiau
Atsiliepimai apie gaminius
Mantombi
Luxury Gold
7 months ago
Thank you very much for your thoughtful feedback. We sincerely appreciate your comments regarding the comfort of the spa facilities on the Tosca River boat and will ensure your suggestion about updating the massage table is passed on to the relevant team. It is encouraging to hear that you found the therapist’s service to be of such a high standard. Your insights are invaluable in helping us enhance the experience for all our guests.
As would be expected, nothing extraordinary
It was disappointing after being on other luxury tours
Atsiliepimai apie gaminius
Mantombi
Luxury Gold
7 months ago
Thank you for sharing your feedback. We are sorry to hear that the tour did not meet your expectations, especially regarding the aspects of luxury and group arrangements described in our brochure. Your comments about the group size, amenities, and communication are invaluable, and we regret any discomfort caused. We will review these points carefully to improve both our guest experience and the accuracy of our materials. Thank you for bringing these concerns to our attention.
Pirkimo data: 18/02/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 months ago
Atsiliepimai apie gaminius
Mantombi
Luxury Gold
7 months ago
Thank you for your thoughtful feedback. We are pleased to hear that you found the tour well presented and our Travel Consierge’s expertise valuable throughout your journey in Egypt. Your comments regarding gratuities are appreciated, and we recognise the convenience of having these included in the overall price. This is certainly something we will consider as we continue to refine our offerings.
Pirkimo data: 14/02/2026
1
Bendrinti
LV
Lesley Vascotto
Patvirtinta „Feefo“
AUT
7 months ago
Atsiliepimai apie gaminius
Mantombi
Luxury Gold
7 months ago
Thank you for your thoughtful review. We are pleased to hear that you found your experience both relaxing and informative. Your feedback is greatly appreciated and inspires us to continue providing high-quality service.
Thank you for your review and for sharing your experiences regarding your recent holiday. We are pleased to hear that you enjoyed the itinerary, cruise ship, and the service provided by our on-the-road team.
We appreciate your feedback regarding the pricing and the tipping structure. Your concerns are valid, and we will take them into consideration as we continually strive to improve our service and ensure a fair compensation structure for our staff. We value your insights and hope to welcome you back in the future.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.