Our tour director, Francesca Bossi, was organized, informative and very hospitable. Hotels and restaurants were first rate. Flights and baggage handling were first rate.
Jillian - Head of Operations
Luxury Gold
8 years ago
Our itineraries incorporate a mix of transportation. Yet, no matter how you arrive at your destinations; you can be sure that we have taken care of all of the details, to ensure that your journey is smooth and seamless all the way. Furthermore, we are very pleased that you enjoyed your time taking in the sights throughout the journey and we hope to welcome you back for more top quality experiences in the future.
Jillian - Head of Operations, Insight Vacations
Atsiliepimai apie gaminius
Pirkimo data: 01/10/2017
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 years ago
Hotel were al wonderful
Atsiliepimai apie gaminius
Dale Anderson
Luxury Gold
8 years ago
It pleases us to learn that you were impressed with the selection of accommodations throughout your journey. Additionally, we have forwarded your suggestions about the organisation of the tour and visit to the Circulo del Liceu; to our Operations and Product Development teams for their review. That said; we hope that the rest of your experience in Spain and Portugal was truly enjoyable.
Great accommodation & itinerary, tour director Max Davidson was excellent, he experience with dealing with all types of people was invaluable.
Atsiliepimai apie gaminius
Pirkimo data: 23/09/2017
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
8 years ago
Ką Trusted Customer sakė apie Luxury Gold:
Well organised, all hotels good, apart from Prague hotel, which I thought too far out of main Tourist Area. Have boomed another tour with I sight for early 2018.
Dale Anderson
Luxury Gold
8 years ago
With Insight Vacations, you can look forward to travelling with ease; knowing that all of the details of tour have been taken care of for you. Furthermore, while the Palais Art Hotel has been chosen for it special atmosphere and luxury service that we believe compliments our guests’ itinerary; we understand that the location was not to your preferences. As a result, we have forwarded your comment to our Product Development team for their consideration. Nonetheless, we are very pleased that you were impressed with the rest of the accommodations on the tour and we look forward to welcoming you back to journey in style with us once again.
tour guide and driver were always there to answer any questions, their out going
an friendly personalities made the tour very enjoyable.
Pirkimo data: 22/09/2017
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Glenwood, Minnesota
8 years ago
Ką Trusted Customer sakė apie Luxury Gold:
We were extremely pleased with our Canadian tour. Our leader Max and bus driver Bill were excellent. Arrangements were seamless and efficient. We would definitely recommend this tour.
Dale Anderson
Luxury Gold
8 years ago
It delights us to read that you were satisfied with your Indulgence in Eastern Canada tour and to learn that you had a smooth journey from start to finish. What's more, at Insight Vacations; we work passionately to include the perfect mix of experiences into our Luxury Gold itineraries so we are happy that you enjoyed the organisation of the tour.
Atsiliepimai apie gaminius
Pirkimo data: 23/09/2017
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Thornlands QLD Australia
8 years ago
Įkelta medija
Peržiūrėti visą mediją (2)
Ką Trusted Customer sakė apie Luxury Gold:
Todd Geist our Travelling Concierge personally helped raise our trip experience from very good to excellent.
However, there were some accommodation issues which were outside of his responsibility...
Skaityti daugiau
Dale Anderson
Luxury Gold
8 years ago
Thank you for your feedback regarding your recent Luxury Gold experience. We carefully chose from hotels that we believe will compliment your itinerary and therefore, we are sorry to hear that some of your expectations were not met. The star ratings and the facilities provided by each hotel do vary from city to city. However, we strive to ensure they are all up to the standards that we expect, and will be looking closely into the issues with the hotels that you have raised. Nevertheless, we are very pleased that your Travelling Concierge assisted in creating an excellent experience for you in the American heartland, and we hope to have the pleasure of exploring more destinations together in the future.
Pirkimo data: 17/09/2017
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Sydney Australia
8 years ago
Ką Trusted Customer sakė apie Luxury Gold:
Great attention to detail. Lovely included experiences
Dale Anderson
Luxury Gold
8 years ago
It makes us happy to read that you truly enjoyed your Southern Grace itinerary and we are pleased that the cuisine stood out as a highlight of the trip. What's more, we would like to thank you for leaving your feedback and we hope to share another Luxury Gold experience with you again soon.
Our Travelling Concierges are there to ensure that your journey is enjoyable and runs smoothly the whole time; therefore, it disappoints that the service did not live up to your expectations. Similarly, while guests can look forward to smaller group sizes and extra legroom on our coaches than on a standard 53 seater; we regret to learn that the size of the group was not suited to your preferences. Nonetheless, thank you for your feedback, we will use it to help improve our guests' experiences going forward.
Pirkimo data: 17/09/2017
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
8 years ago
Ką Trusted Customer sakė apie Luxury Gold:
Would recommend. Filippo our travel director was superb. The itinerary was great with many inclusions
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.