I am disappointed with the product because two days after my husband put on the necklace with the pendant, the colour of the pendant changed and became dark. The information they have left on the...
Skaityti daugiau
Emma
Lovesilver
6 years ago
Hello, thank you for your feedback, please be rest assured that your item is 925 Sterling Silver and we would never ever sell an item that was fake on any of our websites. As per our reply to your email, it appears that the item has tarnished, which we have emailed an explanation why, and as mentioned no two people are the same in their body chemistry and whilst one may wear silver for many years without tarnish another may find that they need to clean their silver jewellery frequently however, in the cooler periods of the year the need to clean silver is often far less. Again, thank you for your feedback and we hope our email to you helps resolve the issue for you. With kind regards, Emma, Customer Services
Atsiliepimai apie gaminius
Įkelta medija
Peržiūrėti visą mediją (3)
Emma
Lovesilver
6 years ago
Hello, thank you for your feedback, please be rest assured that your item is 925 Sterling Silver and we would never ever sell an item that was fake on any of our websites. As per our reply to your email, it appears that the item has tarnished, which we have emailed an explanation why, and as mentioned no two people are the same in their body chemistry and whilst one may wear silver for many years without tarnish another may find that they need to clean their silver jewellery frequently however, in the cooler periods of the year the need to clean silver is often far less. Again, thank you for your feedback and we hope our email to you helps resolve the issue for you. With kind regards, Emma, Customer Services
The necklace was expensive and has tarnish after one weeks wear. Bought as a birthday present for my daughter. Very disappointed with quality. Looks cheap and tacky now.
Emma
Lovesilver
6 years ago
Hello, thank you for your feedback, and we are sorry to hear that the pendant has tarnished, just to advise that we have replied to your email as to how this can rectified. WIth kind regards, Emma, Customer Services
Atsiliepimai apie gaminius
Emma
Lovesilver
6 years ago
Hello, thank you for your feedback, and we are sorry to hear that the pendant has tarnished, just to advise that we have replied to your email as to how this can rectified. WIth kind regards, Emma, Customer Services
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.