So sorry that you've not received your yarn yet. Thats frustrating!
We've looked into your order and can see that the order was placed on Thursday afternoon - sadly it was just after our deliveries left our warehouse. Your yarn was safely packed and dispatched on Friday but it looks like Royal Mail First Class did not manage to get it to you on Saturday. We've just received your feedback today, Sunday. Apologies for your trouble.
We share your disappointment and will look into offering a Guaranteed Next Day service to ensure that with a little extra paid you can be guaranteed next day delivery.
Currently 99% of our UK orders arrive next day so we're sorry to disappoint you this time.
We'll be in touch directly to see if we can put a smile back on your face.
Of course - do not hesitate to get in touch if your yarn does not arrive tomorrow, Monday.
Best wishes
Loveknitting team
Pirkimo data: 15/11/2012
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Patvirtinta „Feefo“
13 years ago
what delicate,careful, wrapping. The stickers are very fun!
Very good service but postage quite expensive because default option is first class. This makes other similar services seem a bit cheaper on the postage front. But beautifully packaged, very fast and...
Skaityti daugiau
Atsiliepimai apie gaminius
Pirkimo data: 15/11/2012
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Patvirtinta „Feefo“
13 years ago
Good website, easy to use.
Atsiliepimai apie gaminius
Pirkimo data: 15/11/2012
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Patvirtinta „Feefo“
13 years ago
Excellent service. Would be good if more Debbie Bliss colours were stocked!
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.