Was not happy having to pay to have goods returned when I had already paid postage I wi not order anything again
Ida
Long Tall Sally
11 hours ago
We're sorry to hear that you're disappointed with our returns policy and understand your frustration about having to pay a return fee after already paying for delivery. Our £1.99 returns fee helps cover the cost of processing returned items, and we appreciate that this may be disappointing. Your feedback is important to us, and we'll ensure your comments are shared with the relevant team. We're sorry that this experience has affected your confidence in shopping with us and hope to have the opportunity to welcome you back in the future.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 day ago
Tall 14 year old delighted
Delivery could have been better
0
Bendrinti
MA
Margaret
Patvirtinta „Feefo“
USA
1 day ago
Ką Margaret sakė apie Long Tall Sally:
Love Jeans and Long Sleeved T's
I was concerned when placing my order for jeans US size 6, because in the cart the order showed the European size 10, but on the final page at checkout it showed the US size 6.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 day ago
It was as expected
Ida
Long Tall Sally
11 hours ago
Thank you for taking the time to leave us a review. We're pleased to hear that your order met your expectations and that you were happy with your purchase. We really appreciate your feedback and support, and we hope to welcome you back again soon!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 day ago
Great quality, fantastic fit, fast delivery
Fast & effective with good quality product
0
Bendrinti
CS
Carol Staples
Patvirtinta „Feefo“
CAN
2 days ago
Ką Carol Staples sakė apie Long Tall Sally:
Have not received my order
Ida
Long Tall Sally
11 hours ago
We're sorry to hear you haven't received your order. We have contacted you by email to look into this further and help resolve the issue. We apologise for the inconvenience caused and appreciate your patience while we work to get this sorted.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 days ago
Super! Will use it again 🫶
Super fast !
0
Bendrinti
SH
Sheila
Patvirtinta „Feefo“
GBR
2 days ago
Ką Sheila sakė apie Long Tall Sally:
Good response, quick delivery
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 days ago
Small foot bed or gapping calf, you choose!
online faceless service of a competent standard.
Ida
Long Tall Sally
11 hours ago
Thank you for your feedback. We're sorry to hear that the fit of the boots wasn't right for you. We understand how important it is for footwear to be comfortable and fit well, and we're sorry we haven't met your expectations on this occasion. We'll pass your comments on to our product team for review. We're pleased to hear you found our online service to be of a competent standard, and we appreciate you sharing your experience.
0
Bendrinti
SW
SW
Patvirtinta „Feefo“
GBR
2 days ago
Ką SW sakė apie Long Tall Sally:
Worth Buying
Easy to order online. Didn't have to deal with Customer Services.
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