Could not buy on website due to problems with it getting stuck once spoke to staff then helpful
Claudia
Live Better With Dementia
8 years ago
Hi there, thank you very much for your feedback. We're sorry you've experienced trouble with our website, and we're glad to hear that once you contacted us we were able to help you over the phone. Thank you for getting in touch with us and please do not hesitate to contact us in the future, as we'll be more than happy to assist you again.
Pirkimo data: 06/09/2017
0
Bendrinti
VC
Verified Customer
8 years ago
Ką Verified Customer sakė apie Live Better With Dementia:
Talking clock is very clear and useful for anyone suffering from memory loss.
The strip light failed to work correctly, and returned for refund. No subsequent communication received as yet.
Claudia
Live Better With Dementia
8 years ago
Hi Peter, thank you for your feedback. We were very disappointed that the LED Motion Sensor Night Light failed to work correctly, as we always try our best to ensure that all our products are of the highest quality before they get sent out to our customers.
Thank you very much for getting in touch with us and alerting us of the fault, as we were then able to look into it further as well as arrange a refund for you. We're always more than happy to help, so please in the future do not hesitate to get in touch with us again should you require assistance. Thank you.
Good service - quick delivery and the clock is just great - clear and easy to use and understand... a great help. Just wish I'd have known it was to be on offer the week after I bought it full...
Excellent service, delivery prompt with clear paperwork, and Gold Service well worth the cost.
My husband was diagnosed with mixed dementia this year and at the moment is struggling with...
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