Haven’t received order and I Expedited delivery. Not ever using this website again
Katherine
Live Better With Cancer
6 years ago
Thanks for your feedback. We are so sorry for any disappointment caused, our supplier was out of stock of this item which meant we had to cancel and refund your order. We have now ensured our website is up to date and the supplier is giving us consistent updates so we can ensure we are not selling anything that isn't available.
Atsiliepimai apie gaminius
Katherine
Live Better With Cancer
6 years ago
This item was cancelled and refunded to you as we were not able to get this from our supplier. Once again we are so sorry for any disappointment caused. If you need any alternative please do not hesitate to contact our team.
Pirkimo data: 15/11/2019
0
Bendrinti
Patikimas klientas
6 years ago
Excellent service, product was sent very quick and I would recommend to friends.
Ordered a sheet for my mother. After a week it still hadn't been delivered. Called customer services, assured me they would call me back....guess what?...after 4 days Im still waiting. Oh the sheet I...
Skaityti daugiau
Katherine
Live Better With Cancer
6 years ago
Thanks for your feedback. We are so sorry for the disappointment caused, and that your didn't hear from our team. We have investigated and can see that we got in touch to say that your order was unfortunately cancelled and refunded. This was because our supplier for this item informed us it was discontinued. We can assure you that you were fully refunded, and this is why this has not arrived with you. Please check your emails at your earliest convenience for this update, and included with this email is a discount code for your next online order as a gesture of goodwill.
Good price for the product. Kept in touch with me and sent the order promptly. We don't have a family history of cancer but I will use the site again to support them in their work as well as for...
I still have not received my item, and I really need them.
Katherine
Live Better With Cancer
6 years ago
Thanks for your recent review. We are delighted that our Customer Services team were able to help in resolving this for you, and we are sorry on this occasion we weren't able to get you what you wanted. If you ever need any help in the future, please do not hesitate to contact us.
Atsiliepimai apie gaminius
Katherine
Live Better With Cancer
6 years ago
Thanks for your recent review. We are delighted that our Customer Services team were able to help in resolving this for you, and we are sorry on this occasion we weren't able to get you what you wanted. If you ever need any help in the future, please do not hesitate to contact us.
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