Prompt response and speedy delivery combined with a high quality product. Equals 5 Stars for me.
0
Bendrinti
Patikimas klientas
2 years ago
Great products and cost.
Great service. Easy to maneuver their website.
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Bendrinti
Patikimas klientas
2 years ago
Promised discounts didn't materialize
The email I received said I would get a discount or free shipping. When I actually made the purchase, neither was offered.
0
Bendrinti
Patikimas klientas
2 years ago
Nightmare to return item
Wrong size and 2 instead of one. The return was a nightmarr. Return label never received, I was given the return number and directed to local ups store. They couldn’t process without scan code. Took...
Skaityti daugiau
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Bendrinti
LA
Lauren Agajanian
2 years ago
Ką Lauren Agajanian sakė apie Lanz of Salzburg:
Beautiful soft cozy gown with lovely pattern. Arrived very quickly.
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Bendrinti
Patikimas klientas
2 years ago
Soft and warm and arrives quickly!
The nightgown is soft and warm and higher quality than any other brand I've seen in stores. And it arrived much faster than I expected!
0
Bendrinti
Patikimas klientas
2 years ago
Just what I wanted
Order arrived promptly.
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Bendrinti
Patikimas klientas
2 years ago
Not Impressed
I expected nicer packaging. Disappointed that the window for returns/exchanges is only 30 days; this was supposed to be an Xmas gift.
Elisa Johnson
Lanz of Salzburg
2 years ago
Thank you for your feedback. We're sorry to hear about your disappointment with the packaging and the window for returns/exchanges. We understand the importance of gift-giving, especially during the holiday season. The return window during this time is extended to 60 days for all items, excluding items marked as final sales. Please reach out to our customer service team, and we will do our best to assist you with any further concerns you may have.
0
Bendrinti
Patikimas klientas
2 years ago
I ordered men's PG large -- i got small in the mail
I ordered men's PG large -- i got small in the mail -- now I have to bother to take them to UPS and exchange them
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