Faye at the Cambridge branch was extremely helpful and knowledgeable, and offered options to reduce the cost of our holiday to keep it in our budget. Also gave us good advise around the current...
Skaityti daugiau
James
Kuoni
8 days ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Faye who crafted your Holiday.
We look forward to assisting you with your future travel plans.
Pirkimo data: 02/05/2026
0
Bendrinti
MB
Mr Douglas Black
Patvirtinta „Feefo“
GBR
8 days ago
Ką Mr Douglas Black sakė apie Kuoni:
Terrible service and unpardonable delays in paying refunds, despite what seemed to be endless chasing.
Alice Pascal
Kuoni
6 days ago
Dear Mr Black,
Thank you for taking the time to provide us with your feedback.
I understand you booked a holiday with Carrier via our Cheltenham store. I was so sorry to learn that your holiday was affected by the ongoing conflict in the Middle East.
Whilst I am pleased to learn that your return travel was amended to enable you to return home safely, I am sorry to learn of the delays in getting your refund from Carrier. I appreciate this is frustrating and I am grateful for the time taken to provide us with your feedback. I do hope you have now received the funds safely into your account, and hope we can welcome you back to Kuoni very soon.
Kind regards,
Alice
Kuoni Customer Services
Pirkimo data: 09/02/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 days ago
Kerry
Kuoni
2 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Orla who crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Pirkimo data: 06/05/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 days ago
Very personal and professional service by Katie.
Pirkimo data: 06/05/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
11 days ago
No notes, Michelle is an exceptional colleague that goes above and beyond every time we see her.
Lucy
Kuoni
6 days ago
Dear Client
Thank you so much for the lovely comments regarding the service you have received from Michelle. I am so pleased that Michelle has helped you plan your perfect holiday for you.
Best wishes
Lucy Hughes
Store Manager
Pirkimo data: 30/04/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
11 days ago
Melissa
Kuoni
5 days ago
Thank you for sending through your 5 star review and booking another amazing holiday with us.
We will look forward to seeing you soon.
Kind regards
Melissa
Pirkimo data: 30/04/2026
0
Bendrinti
MS
Mrs Jennifer Schaapveld
Patvirtinta „Feefo“
12 days ago
Pirkimo data: 25/04/2026
0
Bendrinti
MC
Mrs Carey Cunningham
Patvirtinta „Feefo“
GBR
12 days ago
Pirkimo data: 02/05/2026
0
Bendrinti
MF
Mr John Fearnley
Patvirtinta „Feefo“
GBR
12 days ago
Ką Mr John Fearnley sakė apie Kuoni:
Very professional and a great travel consultant
Pirkimo data: 01/05/2026
0
Bendrinti
MH
Mrs Pamela Hewartson
Patvirtinta „Feefo“
GBR
13 days ago
Ką Mrs Pamela Hewartson sakė apie Kuoni:
Excellent service from Shaun.
Lucy
Kuoni
6 days ago
Dear Client
Thank you for your 5* review and lovely comments regarding the service you received from Shaun in the Liverpool store. I am so pleased he could help you plan your perfect holiday.
Best wishes
Lucy Hughes
Store Manager
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Šiais ženkleliais patvirtinama, kad Kuoni teiginiai apie aplinkosaugą yra aiškūs ir tikslūs, todėl galite būti tikri, kad perkate tvariai. Sukurta bendradarbiaujant su „Ethy“.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
