Sharon who dealt with my queries was super helpful and polite. Accessing the unit was easy, unit was clean, trolleys were available to get my stuff from the car.
Nikita
Kangaroo Self Storage Ltd
2 years ago
Thank you for this 5-star review for Ready Steady Store Hanley. Pleased to hear you are happy with the service.
Pirkimo data: 15/06/2024
0
Bendrinti
AC
Anthony Coldicutt
Patvirtinta „Feefo“
Liverpool
2 years ago
Ką Anthony Coldicutt sakė apie Kangaroo Self Storage Ltd:
Took a room out on Thursday only to try and take stuff out to go to a show on Sunday we were told we ad late night access Sunday, the gate code would not let us in , the head office number rang out...
Skaityti daugiau
Chris
Kangaroo Self Storage Ltd
2 years ago
Your comments are noted and have been raised with both the team and Head Office and processes have now changed.
Atsiliepimai apie gaminius
Chris
Kangaroo Self Storage Ltd
2 years ago
Your feedback is noted and particular situation discussed with the team and head office - processes have now been changed and tightened up.
Pirkimo data: 16/05/2024
0
Bendrinti
RD
Robert Dixon
Patvirtinta „Feefo“
Carlisle
2 years ago
Ką Robert Dixon sakė apie Kangaroo Self Storage Ltd:
Professional.
Chris
Kangaroo Self Storage Ltd
2 years ago
Love a succinct review - thank you for taking the time to review us!
Atsiliepimai apie gaminius
Chris
Kangaroo Self Storage Ltd
2 years ago
Delighted you found your belongings just as you left them - we work hard to maintain the store and the Kangaroo Carlisle team will be delighted you found it so!
Pirkimo data: 05/04/2024
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 years ago
Excellent
Chris
Kangaroo Self Storage Ltd
2 years ago
Thank you.
Atsiliepimai apie gaminius
Chris
Kangaroo Self Storage Ltd
2 years ago
Lovely to read your comments and kind words about the value for money pricing, good security and professional staff. Thank you.
I forgot my code number and had to ring head office to speak to someone for them to txt the girl at the building I was in, she still didn't help me, the guy on the phone gave me a staff code.
Chris
Kangaroo Self Storage Ltd
2 years ago
Thanks for your feedback and I'm sorry you forgot your code. We've taken a look at how we can support customers even more quickly should this happen again. ,
Atsiliepimai apie gaminius
Chris
Kangaroo Self Storage Ltd
2 years ago
We benchmark our prices against local competitors to make sure we offer a competitive price to all our customers across our sites. We work hard to ensure we explain all the costs up front - and I apologise if we fell short here. Glad you found access good and the place well maintained - as well as a friendly team!
As stated, staff at the unit could not have been more helpful and pleasant to deal with.
Chris
Kangaroo Self Storage Ltd
2 years ago
Thank you for your comments and feedback - and we're really pleased you found the Kangaroo Bromborough team to be some helpful!
Atsiliepimai apie gaminius
Chris
Kangaroo Self Storage Ltd
2 years ago
Thanks for the feedback and comments - noted too your thoughts on the price rise for storage which will be shared with the wider team.
Pirkimo data: 25/03/2024
0
Bendrinti
PL
Posta Transporting LTD
Patvirtinta „Feefo“
Birkenhead
2 years ago
Ką Posta Transporting LTD sakė apie Kangaroo Self Storage Ltd:
Too shortly open time
Chris
Kangaroo Self Storage Ltd
2 years ago
Thanks for your comments regarding our opening times. We have a manned reception between 9-5pm Mon to Sat and it's open on Sunday 10-2pm. Once you're a customer, you can access the store as often as you need free of charge between 8-6pm Monday to Friday, 9-5pm Saturday and 10-2pm Sunday. And, you can have extended hours access or 24hours access arranged and for a fee.
Atsiliepimai apie gaminius
Chris
Kangaroo Self Storage Ltd
2 years ago
We do benchmark our pricing - so on a like for like basis for a unit of the same size from another storage company within a 5 mile radius - we will price match. Just let us know! Our reception opening hours are shorter than the customer access hours (once you have moved in for the first time).
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.