Thank you for this feedback. Please note that we can provide flat parasol bases which will fit underneath the tables to secure the parasol if necessary. The base plate is 5mm high so will fit underneath the wooden strut bar. Please find a link below to the bases on our website:
http://www.joalexander.co.uk/catalogue/parasols/parasol-bases/medium-base-plate-and-tube/
My rating would be not Good, but better than Poor, so I cannot use your scoring system as I wish. The service was OK, but I think poorly of a company that asks me to pay a 50% deposit with order,...
Skaityti daugiau
Jo Alexander
Jo Alexander
13 years ago
At Jo Alexander we aim to ensure a smooth process for our customers and since receiving your feedback we have implemented a system of highlighting deposit payments so that this error does not occur again.
Kind Regards
Jo Alexander
Atsiliepimai apie gaminius
Jo Alexander
Jo Alexander
13 years ago
We appreciate your valuable feedback and apologise for any inconvenience caused. Whilst we generally like to take full payment from a customer at the point of ordering, we do take deposits if appropriate. We can only conclude that full-payment was inadvertently taken from your card, as opposed to the deposit amount, when processing.
At Jo Alexander we aim to ensure a smooth process for our customers and since receiving your feedback we have implemented a system of highlighting deposit payments so that this error does not occur again.
Kind Regards
Jo Alexander
Pirkimo data: 08/05/2012
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
Very helpful
Atsiliepimai apie gaminius
Pirkimo data: 04/06/2012
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
Went out of the way to accommodate us with delivery etc.
I am extremely happy both with the table and bench. Both have been much admired by envious friends.
I was also very pleased and impressed with your prompt package and delivery.
Please be assured that...
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
