Telephoned to ask Jersey Travel for help from the airport whilst experiencing a delay of 10 hours on the journey to Jersey. The travel agent didn't want to help. Advice costs nothing and that is...
Skaityti daugiau
Eva Kohler
Jerseytravel
3 years ago
We are sorry that your found our assistance poor when contacting us about your flight delay. As advised during your telephone conversation with our agent, there is only limited assistance we can offer for clients that are experiencing delays after arriving at the airport and checking in, which you seemed to understand. At the time of phoning, you appeared to have been given a new departure time by the airline already.
We phoned the hotel to make them aware of your late arrival as requested.
We always aim to offer exceptional customer service and to help our clients with any travel issues they might experience. We regret that you have had to suffer from a travel delay due to weather and that you found us unhelpful but there is little we can do but to rely on the airline's duty of care to look after their clients during these times and minimise any disruption to them.
Excellent service. Easy to find the hotel that was right for us. Service included hotel and outgoing and return flights and ATOL protected. All booked and confirmed quickly at a very reasonable price.
Nuria Arocas
Jerseytravel
2 years ago
Thank you for taking the time to review us and acknowledging the great service delivered by JerseyTravel :)
We're happy that you enjoyed your holiday in the beautiful island of Jersey.
Atsiliepimai apie gaminius
Nuria Arocas
Jerseytravel
2 years ago
Thank you for taking the time to review us and acknowledging the great service delivered by Jersey Travel :)
We're happy that you enjoyed your holiday in the beautiful island of Jersey :)
Pirkimo data: 09/10/2023
0
Bendrinti
MT
Mr D Tabrah
Aleresford
3 years ago
Ką Mr D Tabrah sakė apie Jerseytravel:
Simply did what might reasonaby expected at the quoted price. Little else needs to be said
Atsiliepimai apie gaminius
Pirkimo data: 09/10/2023
0
Bendrinti
MK
Mrs M Kent
3 years ago
Ką Mrs M Kent sakė apie Jerseytravel:
Excellent service
Nuria Arocas
Jerseytravel
2 years ago
Like it should be!
Atsiliepimai apie gaminius
Nuria Arocas
Jerseytravel
2 years ago
Pomme D'Or is always a beautiful choice :)
Pirkimo data: 09/10/2023
1
Bendrinti
Patikimas klientas
3 years ago
Everything went smoothly from the flight, taxi transfer and hotel
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
